Reservations Supervisor

at TNS Airport Recruitment
Location Dubai, United Arab Emirates
Date Posted November 17, 2020
Category Chefs / F&B / Housekeeping / Hospitality
Job Type Full-time

Description

Job Summary:   Looking for a Reservations Supervisor in Dubai, United Arab Emirates (UAE).

 

Job Key Details

  • Manage rooms inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and rate availability.
  • Build and maintain working relations with other departments
  • The jobholder will also be making regular contact with regular guests to ensure that their needs are identified, and addressed in time to improve service delivery and build business continuity
  • Manage and mentor the Reservations Agents in their daily duties, including pick-ups, travel agents’ commissions, staff responses to clients, etc.

 

Job Qualifications and Experience

  • The applicant for the Reservations Supervisor must hold relevant skills, qualifications and experience
  • One to two years of experience in Reservations Supervisor role
  • Proficient in Micros
  • Good Customer Care Skills
  • High degree of Patience
  • Extensive product knowledge
  • Can-do Attitude
  • Good time management skills.
  • Ability to multi-task
  • English Language proficiency (Preferably Additional Languages)
  • Passionate about delivery quality service
  • Attentiveness
  • Ability to work and communicate in a multinational environment
  • Ability to work in a fast paced environment and can multitask
  • Ability to remain calm always even under pressure

 

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs

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