Job Summary:      Looking for a Customer Service Executive in Dubai, United Arab Emirates (UAE)

Job Key Details:

• Respond to customer queries in a timely and accurate manner
• Determine customer needs and provide them with the necessary assistance
• Maintain in-depth knowledge of company’s services, systems as well as processes to be able to provide accurate information to the customers
• Handle all customer interactions in line with the company SOP
• Record resolved complaints, yet to be resolved and communicate status of resolution to clients
• Conduct any other related tasks as may be required

Job Qualifications and Experience

• Possess a Degree in a business related course
• Experience in the same or similar position required
• Must have experience using Microsoft office suite
• Good communication and problem-solving skills
• Should have patient and positive attitude

Application Procedure:                

All qualified candidates are encouraged to upload their recently updated CVs