IT Coordinator

at Hilton Hotel
Published May 14, 2022
Expires July 13, 2022
Location Dubai, United Arab Emirates
Category Information Technology / Telecoms  
Job Type Full-time  


IT Coordinator

Location Dubai,  United Arab Emirates

Category  Hotel Hilton Dubai Palm HOT08C22


An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.




Job Key Details:


As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:


Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages

Record all issues that arise and advise the IT Manager of any issues that need further attention

Recommend system improvements to the IT Manager

Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

Job Qualifications and Experience:


IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


Previous IT experience, preferably in the hotel, leisure, and/or service sector

Experience of all Microsoft systems

Experience of hotel applications, such as Fidelio and Micros, preferred

Excellent organizational and interpersonal skills

Current technical skills and knowledge of technology



What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


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