Front Office Agent

at Accor
Location Dubai, United Arab Emirates
Date Posted August 17, 2021
Category Administration / Front Desk / PA / Secretary
Job Type Full-time

Description

Front Office Agent

MOVENPICK MOVENPICK DUBAI JUMEIRAH TRIANGLE

Location Dubai, United Arab Emirates

Category Rooms

Welcoming and taking care of others is part of our Group's DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of the ALL Heartist® Fund devoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity. #AccorCares #AllHeartist #HEART4ALL

Front Office Agent

First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

 

What is in it for you:

 

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

 

Greet, check-in, respond to requests and settle accounts while providing exceptional service

Take initiative to add a personalized experience

Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Your experience and skills include:

 

Service focused personality is essential; experience is an asset

Prior experience working with Opera or a related system

Fluency in English; Arabic language and Russian languages are a plus

Your team and working environment:

 

The pre-opening project consists of 3 famous ACCOR brands - Adagio, Novotel and Mövenpick hotels with a total of 885 rooms, located in Jumeirah Village Triangle by Sheikh Mohammed Bin Zayed Road (E311) opposite City Center Me'aisem.

 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

 

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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