Customer Service Representative
Published | April 25, 2024 |
Location | Dubai, United Arab Emirates |
Category | Customer Service / Reservations / Telecalling |
Job Type | Full-time |
Description
Job Summary: Looking for a Customer Service Representative in Dubai, United Arab Emirates (UAE)
Job Key Details:
- Professionally and promptly resolve customer complaints as well as questions
- Create a good standing relationship with the company customers
- Follow communication procedures, guidelines and policies at all times
- Give feedback and ideas on the efficiency of the customer service processes
- Assist in processing orders
- Conduct any other related tasks as may be required
Job Qualifications and Experience
- Possess a Degree in a business related course
- Practical experience in a customer service role
- Excellent decision-making and conflict resolution skills
- Must be able to communicate clearly and professionally
- Ability to manage and work under pressure
- Must be able to remain calm when customers are frustrated
- Good computer knowledge required
Application Procedure:
All qualified candidates are encouraged to upload their recently updated CVs