Customer Service Representative

at Sage Consults
Published April 25, 2024
Location Dubai, United Arab Emirates
Category Customer Service / Reservations / Telecalling  
Job Type Full-time  

Description

Job Summary:      Looking for a Customer Service Representative in Dubai, United Arab Emirates (UAE)

Job Key Details:

  • Professionally and promptly resolve customer complaints as well as questions
  • Create a good standing relationship with the company customers
  • Follow communication procedures, guidelines and policies at all times
  • Give feedback and ideas on the efficiency of the customer service processes
  • Assist in processing orders
  • Conduct any other related tasks as may be required

Job Qualifications and Experience

  • Possess a Degree in a business related course
  • Practical experience in a customer service role
  • Excellent decision-making and conflict resolution skills
  • Must be able to communicate clearly and professionally
  • Ability to manage and work under pressure
  • Must be able to remain calm when customers are frustrated
  • Good computer knowledge required

Application Procedure:                   

All qualified candidates are encouraged to upload their recently updated CVs

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