Customer Service Representative

at TINT Solutions
Location Dubai, United Arab Emirates
Date Posted September 15, 2021
Category Customer Service / Reservations / Telecalling
Job Type Full-time

Description

Job Summary:      Looking for a Customer Service Representative in Dubai, United Arab Emirates (UAE)

Job Key Details:               

  • Receive customers warmly and attend to them in a timely manner
  • Assist customers to place orders
  • Settle customer complaints over the phone, email, or social media
  • Offer accurate, valid as well as complete information to customers upon request
  • Reply to customer enquiries on social media platforms, phone calls, emails, live chats, whatsApp etc
  • Provide excellent services to every customer
  • Assist processing orders, forms, applications as well as requests
  • Maintain records of customer interactions, transactions, comments as well as complaints
  • Speak to customers through various channels
  • Create sustainable relationships of trust with customers
  • Ensure timely response to inquiries

Job Qualifications and Experience

  • Must be a graduate with practical experience in a customer service role
  • Must be computer literate with excellent communication skills
  • Must have a positive attitude and with good customer service skills
  • Ability to effectively solve issues
  • Must be proactive with an I can do attitude

Application Procedure: 

All qualified candidates are encouraged to upload their recently updated CVs