Job Summary:
We are looking for a dedicated and detail-oriented Room Attendant to join our team at Vignette Collection. In this role, you will be responsible for maintaining the cleanliness and overall presentation of our guest rooms, ensuring a welcoming and comfortable environment for our guests.

Responsibilities:

• Perform thorough cleaning of guest rooms, including dusting, making beds, vacuuming, and cleaning bathrooms according to hotel standards.
• Replace soiled linens with clean ones and replenish supplies in guest rooms.
• Maintain proper usage and inventory of cleaning supplies and equipment.
• Take accurate room status reports at the end of each shift and communicate updates to the housekeeping supervisor.
• Organize and keep linen closets, supply closets, and landings clean and orderly.
• Empty vacuum cleaners regularly to ensure efficient operation.
• Report any maintenance issues, equipment malfunctions, or safety hazards to the supervisor immediately.
• Offer assistance to guests and colleagues in a courteous and professional manner.
• Use cleaning in-progress signs and keep doors closed when servicing rooms to maintain privacy.
• Call room service for the removal of trays or trolleys and report lost and found items to security.
• Identify and report any rooms that do not require service, such as "Do Not Disturb" or "Not Slept In" rooms.
• Change mattress protectors, blankets, bedspreads, and valances as needed.
• Maintain high grooming and uniform standards to reflect the hotel's image.
• Follow all department policies and procedures and participate in ongoing training.

Requirements:

• High School diploma or vocational training; 1 year of work experience preferred.
• Fluency in English (both written and verbal) is essential; knowledge of a second language, particularly Arabic, is desirable.
• Previous experience in a luxury hotel environment is a plus but not required.
• Strong attention to detail and commitment to cleanliness.
• Friendly and pleasant disposition with excellent interpersonal skills.
• Ability to lift and carry heavy objects, as well as bend and kneel frequently.
• Basic understanding of health and safety regulations related to cleaning and maintenance.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Willingness to work flexible hours, including weekends and holidays.

Level of Education:

• High School diploma or equivalent.

Work Hours:

• Full-time position with varying shifts, including weekends and holidays.

Experience in Months:

• Minimum 12 months of relevant experience in a similar role preferred.