Job Summary:
The Guest Service Support Expert ensures smooth food and beverage operations by assisting with a variety of tasks, including setting tables, supporting kitchen staff, cleaning work areas, and replenishing supplies. This role is essential in delivering a seamless guest experience and maintaining operational efficiency.

Responsibilities:

• Set up and clear tables to ensure quick table turnover during peak periods.
• Assist kitchen staff by preparing basic food items, restocking ingredients, and organizing kitchen supplies.
• Clean and sanitize dining areas, workstations, and equipment to meet health and safety standards.
• Replenish food and beverage supplies, ensuring all areas are stocked throughout service.
• Deliver food orders to tables and assist servers in providing excellent guest service.
• Handle guest inquiries and special requests, ensuring a positive dining experience.
• Assist in managing inventory, checking supplies, and ensuring proper storage of materials.
• Follow company procedures for waste management and recycling.
• Support banquet and event operations by setting up and breaking down service areas.
• Maintain a clean and organized work environment, adhering to sanitation protocols.
• Ensure compliance with food safety regulations and company quality standards.
• Assist with basic cashiering tasks, such as processing payments when necessary.
• Perform additional duties as assigned to ensure smooth operation and guest satisfaction.

Requirements:

• High school diploma or GED equivalent preferred.
• Previous experience in food and beverage or hospitality is a plus, but not required.
• Ability to stand, walk, and remain active for extended periods, including moving over uneven or slippery surfaces.
• Ability to lift and carry up to 25 pounds without assistance and up to 50 pounds with assistance.
• Strong attention to detail, ensuring cleanliness and organization in all areas.
• Good communication skills with the ability to assist guests and support the team.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Commitment to maintaining a professional appearance and following company policies.
• Knowledge of basic food handling and safety practices preferred.