
Syed Abuthahir AM
IT Support EngineerIT Support Engineer with an exceptional ability to build user-friendly networks of any size seeking the opportunity to become an asset to a company and its employees. I am willing to work for an organization where I can use my talents and skills to grow and expand the organization.
Last Resume Update | April 30, 2019 |
Address | Dubai, United Arab Emirates |
[email protected] | |
Phone Number | (971)523201889 |
Experience
It Assistant
Configuration of Active Directory and security level permission assigning for users.
Basic configuration and creating policy of firewalls - Fortinet.
Manage & troubleshoot the network infrastructure & monthly server data backup on NAS storage.
Managing access rights of shared folders to users based on the requirement approval.
Carry-out regular check of the servers and provide technical support to PC end users.
Configuring and troubleshooting Network printer & Scanner, Access Point and Routers.
Troubleshoot, diagnose problems, implement corrective action procedure within prescribed guidelines and/or escalates to senior technical resources as appropriate.
Provide end-user support for IT related hardware & software, printer & fax related issues. Quick response time & query resolution.
Configure Microsoft outlook email IDs for the new users and re-routing of mails.
Providing End user support for oracle and DCS Tab.
Maintain records/logs of repairs and fixes and inventory details.
Contributes to unit goals by accomplishing related duties as required.
CCTV Camera Installation & configuration.
Cabling knowledge on both Voice & Data.
It Assistant
Configuration of Active Directory and security level permission assigning for users.
Basic configuration and creating policy of firewalls - Fortinet.
Manage & troubleshoot the network infrastructure & monthly server data backup on NAS storage.
Managing access rights of shared folders to users based on the requirement approval.
Carry-out regular check of the servers and provide technical support to PC end users.
Configuring and troubleshooting Network printer & Scanner, Access Point and Routers.
Troubleshoot, diagnose problems, implement corrective action procedure within prescribed guidelines and/or escalates to senior technical resources as appropriate.
Provide end-user support for IT related hardware & software, printer & fax related issues. Quick response time & query resolution.
Configure Microsoft outlook email IDs for the new users and re-routing of mails.
Providing End user support for oracle and DCS Tab.
Maintain records/logs of repairs and fixes and inventory details.
Contributes to unit goals by accomplishing related duties as required.
CCTV Camera Installation & configuration.
Cabling knowledge on both Voice & Data.
DL1 Desktop support engineer
Build and maintain a computer network with capabilities of sharing information.
Windows server 2003 & 2012 installation and configuration and troubleshooting server issues.
Troubleshoot issues with the network in order to make it run more efficiently and to avoid future problems.
Database Backup & OS Installation like Windows 7, Windows 8, 10 & Linux.
Manage Active Directory and Domain rights to give access to users.
Troubleshooting and maintaining of Network connectivity issues for various projects.
Troubleshooting Hardware, Thin Clients and Software issues like Hustle, POS.
Troubleshooting Printer Issues like Canon, Thermal Printer via network.
Configuration & Troubleshooting of Applications like Outlook, Hustle, etc.
DL1 Desktop support engineer
Build and maintain a computer network with capabilities of sharing information.
Windows server 2003 & 2012 installation and configuration and troubleshooting server issues.
Troubleshoot issues with the network in order to make it run more efficiently and to avoid future problems.
Database Backup & OS Installation like Windows 7, Windows 8, 10 & Linux.
Manage Active Directory and Domain rights to give access to users.
Troubleshooting and maintaining of Network connectivity issues for various projects.
Troubleshooting Hardware, Thin Clients and Software issues like Hustle, POS.
Troubleshooting Printer Issues like Canon, Thermal Printer via network.
Configuration & Troubleshooting of Applications like Outlook, Hustle, etc.
System Admin
Provided network specific technical expertise for the support of system requirements.
Configured and administered a defined technology and system (e.g., Hardware, Operating Systems, and network) in support of on-going operations and projects.
Website Design by using knowledge of HTML, CSS.
Troubleshooting Hardware and Software issues.
Configure & Maintain a Network connectivity
System Admin
Provided network specific technical expertise for the support of system requirements.
Configured and administered a defined technology and system (e.g., Hardware, Operating Systems, and network) in support of on-going operations and projects.
Website Design by using knowledge of HTML, CSS.
Troubleshooting Hardware and Software issues.
Configure & Maintain a Network connectivity
Education
B.Tech
Information Technology
B.Tech
Information Technology