Career Summary of Mr. MAHIN K.A
Contact No: - +97155 9852959

Assistant IT Manager/Senior System Administrator

Solution oriented senior IT professional with 12 years of progressive experience in various industries including hospitality and IT firms & seeking senior level assignments in IT industry

Objective

Dynamic and seasoned IT professional with a deep passion and high energy level to pursue a successful career in IT industry.

Personal Strengths

• Self –motivated and Result-oriented.

• Punctuality and Strong determination to succeed.

• Disciplined, dedicated, hard working, energetic and organized.

• Enthusiastic, ability to adopt new environment and grasp work imminently.

• Good Inter-personal relationship skills, good command of communication and written skills of English Language.

• Ability to work under strict deadlines with little or no supervision.

• Realistic and Positive approach towards work and most of all ability to work in a team

WORK EXPERIENCE

 Working in “Dubai International Hotel, Dubai Airports” as Assistant IT Manager in Dubai-UAE, From July 2012 to till

 Worked in “Innovators and Innovations” as Network/Windows Administrator in Cochin-India, Since May 2009 to May 2012

 Worked in “Connectionz Embedded Solutions” as Network/Windows Administrator in Cochin-India, Since April 2007 to May 2009

EDUCATIONAL AND PROFESSIONAL DEVELOPMENT

B Tech in Electronics & Communication Engineering
Microsoft Certified Solutions Expert (MCSE)
Microsoft Certified Professional (MCP)
Microsoft Certified Solution Associate (MCSA)
Cisco Certified Networking Professional (CCNP)
Cisco Certified Networking Associate (CCNA)
ITIL Foundation

PROJECTS ANNEXURE:
Organization : Dubai International Hotel, Dubai Airports
Duration : July 2012 to Present
Role : Assistant Manager- Information Technology

Responsibilities:

• Managed a technical support team of 3 members for executing smooth daily operations and infrastructure service on Microsoft windows technology.
• Successfully pre opened 180 room’s hotel and 4 Food and beverage outlet in Concourse A, Dubai Airports.
• Successfully pre opened Ahlan First class and Business class lounge in Concourse D, Dubai Airports.
• Performed in various phases of managing, troubleshooting Active Directory replication problems on Microsoft windows technology.
• Accredited for creation of standard process for group policy deployment and Active Directory users and security groups management.
• Significantly implemented and administrated: - DNS, DHCP and WINS.
• Maintained standard backup policies and taking backup of the servers using Symantec Veritas Backup Exec. Restoring the data as per the customer request.
• Administrated around 200 computer systems including HP DL- 380G9 servers with HP storage.
• Administrated IT operations in 13 F&B outlets and 2 Airport Lounges using Micros 5A and Micros 6 workstations via Micros Simphony Version 2.900.
• Assigned as the Project Manager for the successful upgrade of Micros 9700 to Micros Simphony with minimal down time on F&B Operations.
• Administrated IT Operation in Rooms division using Opera PMS version 5.0 running on Windows 2016 platform.
• Administrated IT operations in 9 SPA outlets using SPA Concept software in oracle platform.
• Handled Accounting software Ace Financials running on SQL platform.
• Handled Payroll and HR software Heads running on SQL platform.
• Managed Email server- Microsoft Exchange 2013.
• Responsible for Active Directory management.
• Automated distributing update packages via WSUS server across all the desktops and servers.
• Implemented enterprise security to protect intellectual property using Firewalls, Antivirus (Trend Micro XG), Anti spyware and web filters.
• Administrated Internet gateways Fortinet and Interlabz.
• Implemented Call accounting system Hotlync to manage telecom operations along with modules like Call center for Central reservations and guest services for guest complaint handling.
• Managed various interfaces for PMS system from Micros POS, Call accounting, Internet gateways and SPA Operations.
• Implemented centralized scanning and upload of Guest passports to Dubai Police system as per the DTCM standard.
• Handled contingency planning, business continuity plans and disaster recovery plan.
• Measuring network security through analyzing & scrutiny of IT assets at all levels.
• Plan, implement and maintain service level agreements for technical support.
• Generate activity report to help with infrastructure planning and staffing.
• Demonstrated abilities in creating standard process for group policy deployment.
• Played a stellar role in reviewing and identifying software distribution failures and eliminating the problems that cause the failures
• Managing SLA agreements with the Vendors.
• Administrated various intra operations software like Quality management, Employee satisfaction, Time Attendance.

Organization : Innovators and Innovations
Duration : May 2009 – May 2012
Role : Network/System Administrator

Responsibilities:

• Cisco Switches, Routers, Windows and Linux Operating systems.

• Installation and Configuration of new Network infrastructure for small and Enterprise needs. Configured New network Switches and implemented VLAN to segregate the network to different Network domains.

• Configured and Implemented Network Level security by setting up firewalls on the port level and system level as per the end user needs.

• Designing and managing Network topology diagrams for the enterprise needs to maintain high availability and redundancy.

• Installation, Configuration, Troubleshooting and maintenance of Windows operating systems (2008, Vista) for the server and Desktop users as per the AMC support.

• Creates backup and recovery policy

• Assign routing protocols and routing table configuration.

• Upgrading the Windows Service packs for new fixes, Anti-Virus and software’s installed as per the enterprise needs.

• Conduct network troubleshooting to segregate and identify general network problems.

• Installation, Configuration and maintenance of RHEL 5 series and hosted web server for the enterprise needs.

Organization : Connectionz Embedded Solutions
Duration : April 2007 to May 2009
Role : Network/System Administrator

Responsibilities:

• Cisco switches, routers, Windows and Linux operating systems.
• Installation and configuration of new Network infrastructure for small and enterprise needs
• Designed the complete network layout as per the end user needs and complete the project well ahead on schedule.
• Installation, configuration and maintenance of various Windows operating systems (2003, 2008 and Windows XP, Vista) for the server and desktop users.
• Upgrading windows service pack for new fixes and update the virus definition of the antivirus.
• Maintain network and system security.
• Troubleshoot problems reported by users.

Personal Details: -

Date of Birth : 24th March 1986
Nationality : Indian
Religion : Islam
Passport Address : Kuttisseriyil House,
Karapuzha Post, Kottayam, Kerala –PIN: 686003
Nationality : Indian
Local Address : Room No M 06, Silver Island Building,
Deira, Dubai
E-mail : [email protected]
Languages Known : English, Malayalam & Tamil, Hindi
Passport No. : S8972746
Place of Issue : Cochin
Date of Expiry : 01- November – 2028
Visa Status : Employment Visa
Contact Number (Dubai local) : +971 55 9852959

I hereby certify that above given details are true and correct to the best of my knowledge. And reference will be furnished on demand.

MAHIN K ABDUL RASHEED