Developed systematic and professional techniques for the follow-ups and payment receipts.
* Submitted all the Invoices and Statement of Accounts within 15 days of delivery.
* Coordinated with Project, Accounts and Sales departments for the better collection of payments.
* Maintained Good Relationship with Customers and effectively solved the account problems.
* Maintained up-to-date customer contact information in the collections systems.
* Performed advanced loss prevention activities i.e. skip tracing, field chasing, account settlement.
* Examined lists of defaulted accounts and determine how much is owed to the company.
* Review, process and verify accounts and account balances.
* Follow up on promise to pay and payment commitment accounts to ensure a positive resolution
and client satisfaction.
* Contact customers via outbound dialing, mail correspondence, and e-mail to establish satisfactory
payment arrangements on the due amount.
* Carefully listen to and record information / excuses provided by clients about why they have
fallen behind on their payments.
* Meet Weekly and Monthly collection targets as assigned by management