 Answering telephone calls and dealing with face to face enquiries.
 Politely greeting patients and vistors to centre
 Explaining the practiace procedures to new patients
 Dealing with all requests in an efficient and courteous manner
 Opening post and frowarding it onto the relevant parties
 In charge of the doctors diary
 Scheduling appointments for patients
 Updating the surgeries computer system with appointments and personal details
 Maintaining clean reception area to show a professional image
 Making sure that the appointments system runs smoothly
 Cjhecking patients in and out
 Accurately collecting information and personal details about patients
 Liaising with couriers and delivery companies
 Organising meeting between the practise staff and senior managers