Extensive knowledge of Computers Software, Hardware ,Servers, Desktop, Laptop, Infrastructure and Applications. Techniques to troubleshoot. Extensive background in providing customer facing IT support to end user. Strong professional communication skills. Critical thinking and problem-solving abilities. Patience and tolerance. A highly organized individual with 10+ years of experience in installing and Troubleshooting performance issues seeking a position at Your company as a IT Technical Support.

Installation & Configuration of Servers Windows Servers, Exchange Active Directory, Desktop, Server Computer Related Hardware & Software Antivirus Programme ,Backup ,Infrastructure LAN/WAN/VPN/VoIP Gateways, Printers, Scanners, Routers, Switches & Sonicwall Firewalls, Wireless Installations.
Over 10+ years of extensive experience as a confident and reliable IT support engineer/System administrator,Pre-Sales with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.