A dynamic digital transformation/projects manager, Business analyst, and CRM consultant with 15+ years of experience in digitalization, business transformation and IT projects delivery within local and multinational corporations across diverse industries. Extensive enterprise solution experience through exposure to several multinational organizations includes Etisalat UAE & Egypt, Bupa Arabia health Insurance, VeriPark Gulf, Xceed Contact Center, and Orascom Telecom. A quite diversified experience technical, managerial and another instructive entailing various activity such as CRM consultation, insurance consultancy, Banking and telecom project management.