
Liezl Balarao
Experienced Customer Service cum Sales RepresentativeLIEZL G. BALARAO
Al Qasimia, Sharjah, UAE
Mobile & Whatsapp Number: +971507558030
[email protected]
OBJECTIVE: To work in a company where I can enhance my skills in sales & customer service, administrative duties or in the reception and to provide all help within the organization.
PERSONAL DATA
Gender: Female
Civil Status: Married
Date of Birth: February 5, 1984
Place of Birth: Manila
Height: 163cm
Nationality: Filipino
EDUCATIONAL BACKGROUND
College: Graduate Bachelor of Arts in International Studies 2002 - 2006
Miriam College – Quezon City, Philippines
High School: Holy Child Academy – Quezon City 1998 – 2001
Elementary: St. Andrew Merles Inc. – Caloocan City 1991 – 1993
JOB EXPERIENCES
Sales Promoter (Huawei Mobiles) – Innovations, Dubai UAE
September 27, 2016 to September 27, 2018
DUTIES:
Promotion of all Huawei phones in assigned retail shops known in UAE (Jumbo, Emax, Axiom, etc)
Well trained in dealing with different types of people to provide what they need in their mobile phones
Negotiating through effective conversion from another product to my product to increase sales
Effective communication skills to sell items in promotion
Sales Promoter (Unlimited Contract) – Techmart, Dubai UAE
December 9, 2014 to August 30, 2016
DUTIES:
Answers customer’s queries about the benefits of products and be able to provide what customer really needs
Gives all options for the customer to choose the best product and be able to do basic demonstration on how to use it
Arranges stocks at hand in the showroom and making sure promotions are highlighted
Associate Collector CSE – HSBC
October 7, 2013 to September 15, 2014
DUTIES:
Collects funds to customer through telephony who has an outstanding balance to the bank to let him/her out of delinquency on his/her credit card & bank accounts.
Answers incoming calls from customers who has queries about the balance of their bank accounts & credit cards especially if they want to pay for their outstanding balance.
Customer Service Representative (Call Center) – Teletech Holdings Inc.
February 2010 to October 2013
DUTIES:
Experienced sales professional with high sales negotiation & closing as well as sales management skills
Delivered quality service in addressing customer’s concerns about the company’s products, provisioning of service and technical support.
Sales Representative cum Receptionist (Face-to-face interaction & telephony) – Sunrider Philippines Inc.
September 2006 – August 2009
DUTIES:
Answers incoming calls such as inquiries and product orders;
Make outbound calls for sales growth and customer updates;
Conduct meetings for prospective distributors in different parts of the Philippines; and
Provides support to walk-in customers and applicants.
SKILLS
Can drive manual and automatic cars but no UAE driver’s license yet.
Good command in English language (both written & spoken)
Proficient in the use of Microsoft Office products like Word, Excel, PowerPoint and search engines.
Good interpersonal and communication skills, can work under minimum supervision.
Highly organized, hardworking, team player and disciplined.
Good in organizing events both for the company and clients.
Has effective presentation skills.
CHARACTER REFERENCE:
Available upon request.
Last Resume Update | May 21, 2019 |
Address | Al Qasimia, United Arab Emirates |
[email protected] | |
Phone Number | 0507558030 |