BOBY THOMAS CHALISSERY

Contact No.: 971- 50 – 8573882
Email: [email protected]

Looking for a challenging career options in Banking / Operations / Business Development/ CRM.

SYNOPSIS
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 More than twelve years of experience in Operations, Admin, CRM as well as Business Development.
 Expertise in handling a wide gamut of operational activities and ensuring the attainment of the pre-set targets of the branch.
 Business tie up with various financial organizations in order to meet corporate goals financially.
 Taken care of all compliance related issue in order to create the report for STR/CTF.
 Proficient in cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business and corporate goals.
 Monitor a large scale of foreign exchange functions and operations within the organizational environment. This will include all transactions and remittances in the field.
 Decision making of business plan and implementing the same.
 Coordinating all branches to achieve the branch target.
 Manage the research on both foreign and domestic markets, with the use of fundamental and technical analysis with appropriate solutions or recommendations for all clients.
 Submitting all required MIS reports.
 An effective communicator with excellent relationship building & interpersonal skills. Possess a flexible & detail oriented attitude.
 Good organisational ability, excellent interpersonal skills, effective team player.
 Thorough knowledge about remittances, all major currencies, AML, daily market fluctuations globally, payroll, admin.
CAREER CONTOUR
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Dec ’14- Dec ‘18 Al Dahab Exchange as a Area Manager
Sep ’12 - Mar ‘14 Al Razouki International Exchange as a Branch Manager
Nov ’11- May ’12 Damac Properties, Dubai as a Payroll Accountant
May ’07- Nov ‘11 Thomas Cook Al Rostamai International Exchange, Dubai as a Supervisor
Apr ‘05- Jan ‘07 UAE Exchange & Financial Services, Bihar, India as a Branch Manager

Core Competencies

Admin Management
 Formulating operating budgets to ensure optimum utilization of available funds as well maintaining the branch operational expenses for accomplishing the overall corporate goals.
 Carrying out necessary rectifications as per guidelines of the regulator / Bank.
 Handling all HR related and PRO related works
 Experience in admin related works like Trade License renewal, Security for the premises like security camera & security guard and all facilitative works for the branches including to get quotation for new offices and existing office extension.
 Evaluating internal control systems / procedures and follow-up with Branches for rectification of internal branch inspection reports with a view to highlight the shortcomings and implementing.
 Recruitment selection and training program for new joiners in the organization.
 Verifying all Petty cash expenses.

Operations Management

 Setting up branch operations with key focus on bottom line profitability by ensuring optimal utilization of available resources.
 Forecast the budget and expenses for the designated areas.
 Analyze the areas where the business can improve like suitable places, new products, recruitment & Promotions.
 Maintain the relationship between international or counterpart financial institutions.
 Processing WPS (Wage Protection System).
 Processing all wire transfers and other transactions, clearing All three levels of inputting, updating and verification.
 Thorough knowledge of all major banks across the globe.
 Updating wire transfer rates intact with global market and quoting rates for all corporate companies.
 Quoting deals and co-operate with dealing room.
 Corresponding to our correspondent banks for amendments, SWIFT message.
 Daily auditing of all wire transfer, Drafts and reconciling the same with day end report.
 Training for new joiners on products and services.
 Handling entire corporate client base and executing High Value Transactions with specified value date.
 Managing all Banking Operations including: cash management, Remittance, Documentation.
 Carrying out all the Fund Management, Forex Operations & supervision of Branch Transactions.
 Preparing MIS and various other business reports/statements to apprise top management of the
routine business operations

Financial Sales & Marketing
 Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales & marketing strategies.
 Running the promotional activities & accountable for increasing sales growth and driving sales initiatives in order to achieve business goals.
 Handling sales of remittances services, swift transactions, forex and travelers cheque.
 Formulated cross sales of financial products through branch employees.

KEY HIGHLIGHTS

 Efficiently managed all the customer care service and carried out recruitment activities.
 Worked towards the attainment of the Best Branch Award in the regional Annual- meet 2006.
 Responsibly handled all the customer care operations and carried out transactions risk Management.
 Proficiently developed new product market for the company.
 Effectively planned, organized and implemented different marketing activities thus doubled the profits in the branch.

ACADEMIA
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2011 CMA (Pursuing) – Dubai, UAE
2005 M.B.A from Anna University – Tamil Nadu, India
2003 B.Com from Calicut University – Kerala, India
IT PROFICIENCY
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Operating System : Windows 98, 2000 & XP
Tools : Tally
Applications : MS Excel, Photoshop & Outlook Express
Others : Internet & Scanning Technology