Objectives

Seeking a job position in administrative management where I can make the best use of my extensive years of administration knowledge in managing various office activities for the improvement of the company. Willing to work with management level professionals which helps me to learn more advancement opportunities.

Work Experience

Jul 2018 – To Present Lord Furniture Factory LLC Dubai, UAE
Ottimo Office Furniture LLC (Lifco Group)
Admin. Secretary / Sales Coordinator

Branch company under Lifco Group, a manufacturer of customized office and home furniture.
Responsibilities Includes:
 Sort and distribute incoming emails and timely reply to a variety of written inquiries.
 Answers telephone calls and delegating it to the responsible person.
 Prepares quotations handed by salesmen and managers.
 Prepare written memos and filling documents.
 Coordinating with sales team by managing schedules and updating clients with delivery schedule.
 Responding to complaints from customers and give after-sales support when required.
 Inform clients of unforeseen delays or problems.
 Coordinating with dispatch team for the delivery of orders.
 Coordinating with foreign supplier for purchased goods for ETD/ETA.
 Coordinating with export shipping agents to facilitate booking shipment for supplier.
 Applying export documents thru online portal (Dubai Customs/Ministry of Economy).

2011 - Apr 2018 Ejadah Asset Management (DPG Group) Dubai, UAE
Senior Administrator

A facility management solution which is made up of multiple services.
Responsibilities Includes:
• Manages invoicing, work orders, purchase request and purchase orders.
 Receiving and closing of purchase orders in the system.
 Generates monthly reports (PRs, WOs, POs) using Maximo system.
 Prepares clients and suppliers account payables.
 Managed petty cash expenses and cash collections and reporting on weekly basis.
 Reconciles financial discrepancies by collecting and analyzing account information.
 Devising and maintaining office systems, including data management and filing.
 Prepares business proposal based on supplier’s quotations to clients for approval.
 Manage email correspondence on priority basis; disseminate memos and forms.
 Contributes to team effort by accomplishing related results as needed.
 Manages office supplies and equipment and retain suppliers contact list.
 Provide updated tracking list to ensure necessary records are maintained and can readily provide current, accurate and accessible information.

HR Responsibilities:
• Provide senior level administrative support to the directors through the facilitation of communication on their behalf and other HR related issues (AL/SL balances).
• Managed staffs file records related to grievances, performance reviews and disciplinary actions.
• Coordinates with HO for other related HR policies and issues; assisting with staff visa renewal
• Orientation of new employees to the organization (setting up employees designated log-in, workstation, email address, etc.)
• Manages orientation and hands-on training for Maximo System procedures for new joiners.

Feb 2009 – Oct 2011 First Valley General Trading Dubai, UAE
Admin Assistant / Secretary

Feb 2008 – Feb 2009 SMADL General Trading LLC Dubai, UAE
Admin Assistant / Secretary

Both companies are dealing with wholesale/retail Chinese mobile phones.
Responsibilities Includes:
 Conduct complete accounting cycle, including opening, posting entries & closing of accounts and establish monthly reports.
 Achieve different bank related transactions; wire transfers, bank deposits and withdrawals including but not limited to bank reconciliation records.
 Arrange sales invoices and documents for local and international shipments.
 Handles courier dispatching of documents and non-documents.
 Calculates and prepares monthly payroll & commissions.
 Managed petty cash expenses and collections.
 Follow up of deliveries in accordance with the LPOs.
 Deals with corresponding emails and replying to them on priority basis.
 Provide senior level administrative support to the directors through the facilitation of communication on their behalf.
 Meeting and greeting visitors at all levels of seniority.
 Book travel and hotel arrangements.
 Organizing and maintaining diaries and making appointments;
 Assist in the preparation of regularly scheduled reports.
 Oversee effective filing system for confidential files and records.
 Maintain and manages database, client contact list and office supplies stock items.
 Prepares quotation and other documentation as required.
 Coordinates with clients account payables on regular basis.

Feb 2006 – Jan 2008 Ahmed Al Hariri General Group of Companies Dubai, UAE
Purchasing Coordinator

The company that deals with car accessories and auto spare parts.
Responsibilities Includes:
 Managed internal & external daily emails, making sure that all are responded promptly and ensuring all correct details and information are provided.
 Handles courier dispatching of documents and non-documents.
 Negotiated pricing and fees with vendors.
 Resolving issues with suppliers for returned/damaged goods.
 Manages proforma invoices, letter of credit (LC) application and arranging bank telegraphic transfers.
 Provide secretarial support i.e. answering telephones and assisting guests.

Jun 2005 – Jan 2006 Smart Inspection & Industrial Equipment LLC Dubai, UAE
Secretary / Receptionist

Dealing with rentals of construction heavy equipment and tag boat repairs.
Responsibilities Includes:
 Sort, review, reply and distribute incoming and outgoing emails/mails
 Prepare, compose and ensure timely responses to a variety of routine written inquiries.
 Answers telephone calls/inquiries and transferring calls to the the responsible person/department thus maintaining call register record where necessary contact information is entered.
 Performs cost inquiries by phone and online.
 Order front office supplies and keep inventory of stock.

Mar 2005 – Jun 2005 CGS Printers & Bookbinders Cebu, Philippines
Computer Graphic Artist / Customer Service

The company provides services, like printing of private offices and school materials.
Responsibilities Includes:
• Provide general office assistance and customer service related.
• Demonstrates the product to customers and provide product price information.
• Making graphics layouts and typing manuals for schools, private companies and etc.
Achievements:
 Able to convince a university dean to have their school manuals supplied and produced by us in which helps improved our monthly sales.

Aug 2003 – Mar 2005 DJL Manpower, INC. Cebu, Philippines
Overseas Recruitment Officer

The company supplies professionals and skilled workers, like sewers to Brunei.
Responsibilities Includes:
 Organize advertising, interview and selection procedures for recruitment campaigns.
 On hand interview with application looking for placement abroad and record relevant personal & work details for reference, then prepare the list of shortlisted candidates.
 Manpower pooling during job fairs and provincial recruitments held by the government and private sectors.
 Making terminal and monthly report for submission at Phil Overseas Employment Agency (POEA).
 Attends meetings/seminars/job fairs regarding POEA addendums.

Feb 1999 - Jun 2003 Metropolitan Land Corp. Cebu, Philippines
Admin Assistant / Secretary
Purchasing Officer
Personal Assistant

A company that deals with real estate construction.
Responsibilities Includes:
 Coordinate and perform a range of operational support activities for the team; serve as a liaison with other departments and operating units in the resolution of day to day administrative and operational problems.
 Provide administrative/secretarial support for all the departments such as answering telephones, assisting visitors.
 Establish, maintain and update files, databases, records and manages contact list.
 Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.
 Schedule and coordinate meetings, interviews, appointments, in-house and external events and arrange travel accommodations.
 Maintaining records of office supplies and equipment.
 Locate vendors of construction materials, equipment or supplies, and interview them in order to determine product availability and costs.
 Performs cost inquiries by phone and online.
 Negotiate terms and conditions of contracts with suppliers for conformance with company policy.
 Resolve grievances claims against suppliers returned materials.
 Prepare and process requisitions and purchase orders for supplies and equipment.
Awarded as Best Employee of the Year 2001

Qualifications/Others

• Strong computer skills, specifically with the internet, social media and MS Office
• Positive attitude and good English communication skills both written and verbal
• Possess strong interpersonal skills and can deal with people at all levels of the organization
• Can work with minimal supervision and a good team player
• Polite, reliable and flexible

IT Skills : Microsoft Office Suite/Outlook, IBM Maximo System Software V7.5.07, Oracle EB Suite,
Application, Adobe Photoshop Acrobat/Prof9, Typing skills (50wpm), Comrade System (ERP)

References : Upon request