
Diana Moletta
Client Manager with 8years experienceKEY SKILLS AND COMPETENCIES:
Management
-Ability to negotiate and influence both internally and externally
-Strong understanding of business strategy with the proven ability to generate promising leads and transform them into long-term client relationships
-Improved efficiency by 40% through effective planning of new projects and quality procedures by streamlining clocked hours for associates
-Streamlined workflows and Implemented internal quality review processes which improved the strategic growth objectives by 82%
-Created training module for team’s new associates and succeeded in Voice training for new batches from 2015 for the team every successful year until 2017
-Won an award as an INSPIRER for the year 2015 across RRD for handling the most sensitive Bankers and retaining 85% of the team’s irate Bankers
Recognized for best performer for 3 consecutive months and spot awards for best manager
-Excelled in cross-functional project management concepts, methods and practices; successful in pilot project (Team ABB)
-Moderated presentation of accounts for Monthly and Weekly reviews to CEO’s and senior management
Personal
-Superb interpersonal, customer care skills, Strong organizational and analytical skills
-Attentive to detail, have excellent follow through and good time management skills
-Desire to achieve set targets
-Excellent team player, strong communicator and ability to work under pressure
-Plenty of drive, initiative and motivation
Ability to Use "Positive Language”
Persuasion Skills
-AREAS OF EXPERTISE
-Account Management
-Client Relationships
-Project Management
-Relationship Management
-Sales Management
Last Resume Update | May 19, 2019 |
Address | Al Ain, United Arab Emirates |
[email protected] | |
Phone Number | 505137125 |