 Install, configure, and maintain network services, equipment and devices.
 Perform troubleshooting for Network Related Issues.
 Provide support to end user locally and remotely.
 Knowledge in Virtualization.
 Sound knowledge of SAP HANA B1, SAGE Evolution ERP.
 Knowledge in other ERPs also.
 Active Directory, GPO, Outlook, Backup.
 Cable installation, CCTV cameras installation, DVR configuration, access & support.
 TCP/IP Configuration, Internet Maintenance
 Data Card configure and troubleshooting.
 Remote desktop and remote assistance.
 Wireless Networking, Networking in Domain environment.
 Basic Firewall configuration.
 VNC Configuration and Team Viewer configuration.
 SQL Server Installation and its backup & restore.
 User Profile backup & restore.
 Folder, Device and Printer Sharing.
 Manage user accounts, permissions, email, anti-virus, anti-spam.
 Installing and troubleshooting operating system (win98, Win XP, Win 2000, Win 2003, 2007, 2010 and Win Vista.
 Knowledge in Microsoft Office 365 & Microsoft Dynamics.
 Windows Server 2003/2008.
 Knowledge in Managing Servers.
 Mail Server, Share Point, Backup & File Server.
 Active Directory and Exchange 2003/2007/2010.
 MS Office 2003/2007/2010.
 DNS, DHCP, WLAN, VPN.
 Perform troubleshooting analysis of the Modems and Routers.
 Provide Call Support for the Customers to Fix the Issue.
 Involved in setting IT policies, technical standards and methods.
 Helping colleagues with complex and simple technical issues.
 Installation and Troubleshooting of Routers and Switches.
 Sound knowledge in Routing and Switching.
 Working on client site support project.
 Providing timely support to user.