PANKAJ KUMAR PANDIT
140, Prince Anwar Shah Road, Lake Gardens, Kolkata 700045, West Bengal
(: +9198041-40187; Email: [email protected]
Date of Birth: 2nd February, 1990

Work Experience

3.2 years of work experience in B.P.O. (Domestic & International).
1.6 years of work experience in Forex.
More than 3 years in branch banking operations till date.

OBJECTIVE

Looking forward to associate myself with an organization of repute, which provides me with a progressive and challenging career and helps me to creatively enhance and apply my talents for benefit of the organization and self.

PROFILE & SKILLS

⇒ Positive thinker with ability to handle multiple tasks and thrive in a challenging, fast-paced environment.
⇒ A team player; loves challenges and is able to work comfortably with people from diverse backgrounds and experiences.
⇒ Multilingual with proficiency in Hindi, English and Bengali.

PROFESSIONAL & ACADEMIC CREDENTIALS

M.Com (Accounting With Farm Management) 2012
Vidyasagar University
Bachelor of Commerce (Hons.) 2010
University Of Calcutta
Higher Secondary 2007
W.B.C.H.S.E. (West Bengal Council of Higher Education)
Secondary 2005
W.B.B.S.E. (West Bengal Board of Secondary Education)
Computer Proficiency
1. MS DOS, MS Office, Operating System Windows XP/7/Vista.
2. Tally
3. Internet

1. Present Employer:

AXIS BANK LTD (11th Jan. 2016-till date).

Designation: Deputy Manager (Branch Banking Operations)

Job Responsibility:

• Dealing and prioritizing customer support enquiries.
• Making Cheques Transfer Entry, RTGS/NEFT, Voucher Entry as well as verifications, Salary processing etc...
• To ensure adequate stock of Insta Kit, TC, DD, etc. are maintained as per the Branch requirement.
• To ensure transactions are carried out in compliance with AML/KYC guidelines and RBI rules and regulations
• Banking products selling to customers like CASA, Mutual Funds, Life Insurance, General Insurance, Forex etc....

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2. Previous Employers:

A) Centrum Direct Limited-(Foreign Exchange Co.) (21st Aug. 2014-05th Jan. 2016).

Designation: Accountant & Cashier (Branch Operations In-Charge)

Job Responsibility:

• Handling overall administration.
• Making MIS
• Bank Reconciliation, Voucher Entry, Book-Keeping etc.
• To ensure adequate stock of CN, Prepaid Card, TC, FCDD, INR etc. are maintained as per the Branch requirement.
• To ensure transactions are carried out in compliance with AML/KYC/CFT guideline and RBI rules and regulations.
• To ensure transactions are processed as per the process given in Company Operations Manual on Procedures, Documentation & Formats for release of foreign exchange.

B) IBM – DAKSH BUSINESS PROCESS SERVICES Pvt. Ltd. (11th May 2010-5th Dec.2010).

Designation: Customer care Executive

Job Responsibility:

• Handling overall administration in Customer care division.
• Dealing and prioritizing customer support enquiries.​​​​​​​​​

C) SAG INFOTECH (28th Feb.2011 – 15th Nov.2011).

Designation: Customer care Executive

Job Responsibility:
• Technical Supports providing to the customers of Australia.
• Handling of official e-mails.
• Tracking all sales details, customers’ Data & Informations.

D) SPEDENTECH (7th Dec. 2011 – 30th Nov.2013).

Designation: Team Leader & Floor Manager

Job Responsibility:
• Technical Supports providing to the customers of United Kingdom.
• Tracking all sales details, customers’ Data & Informations.
• Preparation of official letters & memos.
• Handling of official e-mails.
• Dealing with the customers.

Personal Information:

Nationality:​​Indian​
Religion:​​Hindu
Sex:​​Male
Marital Status:​Married
Hobbies:​​Listening music, reading books, making friends, etc.

References: Available on request

Relocate: I am ready to relocate if I get a good opportunity.

Date:
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Place:​​​​​​​​ PANKAJ KUMAR PANDIT