Courteous, well presented and highly efficient with a unique understanding of the airline, travel and tourism industry and the people who work in it. An experienced travel agent who is able to make the best possible travel arrangements for passengers and corporate clients and a professional airline reservation agent who has worked in a call center setting. Adept at providing excellent and effortless customer service and solving customer issues. Highly motivated, target driven, competitive and with exceptional multi-tasking skills and enjoying the challenge of working in a high pressured environment.