Taghi Abdurahmanov

Guest Serivice Ambassador in Fairmont Baku Hotel

TAGHI ABDURAHMANOV
Istiqlaliyyet s, b-2, f-7 / Absheron, Masazir s. Azerbaijan
mobile and WhatsApp: (+994) 55 658 86 96 / [email protected] __________________________________________________________________________________________________
EDUCATION
ADA University Baku, Azerbaijan
Master of Arts in Diplomacy and International Affairs Studied only 1st year in 2014-2015
• Selected coursework: Academic Writing, Public International Law, Microeconomics, Research Methods for Policy Analyses, Theory and Practice of International Relations, Comparative Political System, Macroeconomics, Spanish, Statistics for Decision Making, Diplomacy in Practice, Data Management.

The Academy of Public Administration Baku, Azerbaijan under the President of the Republic of Azerbaijan June 2006
Bachelor of Arts, International Relations
• Concentrations: English and French
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RELEVANT EXPERINCE
Firat Dis Ticaret Ltd. Sti. ("Ottoman" Flooring Company) Baku, Azerbaijan Assistant of Control Manager July 2007-July 2012
• Monitored incoming and outgoing goods and controlled the stock on a daily basis.
• Submission a weekly report on all the goods in the company and check personally the code, quantity and price of the goods.
• To have an extensive information about all the goods in the company and if necessary, to assist the sales process.
• Check the codes and quantity of goods in the main storage and and prepare a report at least once a month.
• Take an active part in the purchasing process of new goods and check the code and quantity of these goods, handover al these to storekeeper and finally add the results to the stock.

Hyatt Hotels Baku Baku, Azerbaijan
Guest Service Officer August 2012-September 2014
• Made restaurant reservations, booked hotels, arranged for spa services, booked transportation, coordinated porter service.
• Provided guests with information about attractions, facilities, services, and activities in or outside the property.
• Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain.
• Consistently offer professional, friendly and engaging service.
• Follow department policies, procedures and service standards, including all safety policies

Internship in the United Nations Baku, Azerbaijan
High Commissioner for Refugees (UNHCR) 1 June 2015- 31 August 2015
Protection Unit
• Assist in research, preparation and dissemination of country of origin information (COI) and managing COI library
• Interpret during the counselling sessions with refugees and Refugee Status Determination (RSD) interviews
• Translate documents and correspondence from English into Azerbaijani/Russian and vice versa.
• Assist in filing documents submitted by refugees and asylum seekers
• Aid in arranging interview appointments/schedule (RSD officer-interpreter-asylum seeker)
• Liaise with individual refugees or refugee communities as required
• Attend meetings and prepare minutes/notes for the file regarding the meetings

Fairmont Baku Baku, Azerbaijan
Guest Service Ambassador May 2016-up to now
• Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel
• Made reservation for restaurants, hotels, theatres, entertainment centers etc,
• Organize city and regional tours, and transportation services for guests,
• Ensure the timely and efficient transfer of luggage to and from the guest's room
• To ensure the guest is familiar with their room upon arrival ie. temperature control
• Assist guests regarding hotel facilities in an informative and helpful way
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ADDITIONAL INFORMATION
Languages: Azeri (native), Turkish (fluent), English (fluent), Russian (working proficiency),
Technical Skills: Microsoft Word, Excel, Property Manager Program (Hotel), Opera (PMS),
1C Accountant, Progress (UNHCR), Shop Manager-LOGO,
Interest: Music (piano), dance (national) and sport (wrestling and judo).
Award and honors: Honorary decree: (In the army)
Certificates: IELTS 6 (General and Academic), English Courses, 1C Accountant,
Driving License : B

Last Resume Update May 13, 2019
Address Absheron, Azerbaijan
E-mail [email protected]
Phone Number +994556588696

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