Dear HR Manager

I am an accomplished professional coupled with stable track record of managing IT projects, leading in technical aspects and managing end to end IT services. I have proven eye of detail on the factor that can affect projects with managing all the rules and regulations.

I have IT Engineering degree, Certified Microsoft Solution Associate and Certified Desktop Administrator. I possessed great skills in IT Support Operations, Network & System Monitoring, Windows Server User Management, Incident & Request Management, CDR Analysis & SIP Protocol Analysis, IT Training, Traffic Monitoring

Some of my professional highlights are:

• Telecom NOC & SIP Analysis.
• Network, Server Management & Ticketing Management.
• IT Technical & Online support.
• Administered implementation of Proactive Monitoring of call traffic for various destinations all over the world.
• Executed works as a stand-alone NOC and first point of contact for customers.
• Led and maintained quality of routes by voice quality testing & reports.
• A keen communicator with good interpersonal, problem solving and analytical skills.

By hiring an individual like me having dedication to forging key partnerships to drive the business forward and advantage, along with my proven talent which characterizes my career accomplishments will allow me to significantly benefit your team. It will be an important step in strengthening your organization for new challenges. To review my professional achievements, please find my attached resume or view my LinkedIn profile.

Regards

Jass Benny George

+971 506254477
[email protected]

Qualifications: Bachelors in Engineering (Computer Science) Microsoft Certified Solution Associate (MCSA) | Certified Desktop Administrator (CMS)

Skills: IT Support Operations | Network & System Monitoring | Windows Server User Management | Incident & Request Management | CDR Analysis & SIP Protocol Analysis | IT Training | Traffic Monitoring | VoIP Switching & Routing | Vendor Coordination | Remote, On Call & Chat Support | Asset Management | DNS, DHCP & SIP | Basic Router configuration | Sansay Voice Switch | Windows Active Directory (User & Group Policy) |Windows Servers 2008 &2012 & Client OS 7, Vista &10|MS Office Suite, Office 365 Basics