Housekeeping Supervisor – Dubai
Published | October 15, 2024 |
Location | Dubai, United Arab Emirates |
Category | Chefs / F&B / Housekeeping / Hospitality |
Job Type | Full-time |
Industry | Hospitality |
Description
Job Summary:
As a Housekeeping Supervisor, you will oversee the cleanliness and upkeep of the entire hotel, ensuring high standards are met. You will manage a team of room attendants and support staff, coordinate cleaning schedules, and address guest service needs, while maintaining the hotel’s brand standards.
Responsibilities:
- Allocate daily cleaning duties to housekeeping team members, ensuring efficient and thorough service.
- Conduct routine inspections of rooms, service areas, storerooms, and corridors to ensure cleanliness and maintenance.
- Supervise deep cleaning projects and coordinate special cleaning tasks as needed.
- Report and follow up on maintenance issues or repair needs promptly.
- Manage stock control for cleaning supplies and housekeeping equipment, ensuring adequate availability.
- Provide training, guidance, and performance feedback to room attendants and other housekeeping staff.
- Ensure VIP and special guest requirements are met with exceptional service.
- Monitor compliance with hotel health, safety, and cleanliness standards at all times.
- Handle guest complaints related to room cleanliness and ensure prompt resolution.
- Coordinate with other departments to ensure seamless guest experience and cleanliness in shared areas.
Requirements:
- Previous experience in a housekeeping supervisory role, preferably in a luxury hotel environment.
- Proven ability to manage and motivate a team to achieve performance goals.
- Strong attention to detail and excellent organizational skills.
- Effective communication and interpersonal skills to work well with team members and guests.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Knowledge of housekeeping procedures and experience in maintaining equipment and stock control.
- Proficiency in using housekeeping management software and Microsoft Office programs.
Level of Education:
- High school diploma or equivalent. Certification in hospitality or housekeeping management is preferred.
Work Hours:
- Full-time position with flexibility to work weekends, holidays, and varied shifts.
Experience in Months:
- Minimum of 24 months (2 years) of experience in a housekeeping supervisory role.