• Versatile Customer Support Expert: Over 5 years of experience in customer service, proficient in managing complex queries and escalations across multinational companies including HDB Financial Service and Concentrix
• Fraud Detection and Resolution Specialist: Demonstrated expertise in identifying, handling, and resolving fraudulent financial activities, ensuring compliance and client security

Proven Project Management Skills: Experienced in coordinating financial auditing and business development projects, emphasizing effective team collaboration, client document management, and timely completion of objectives