Technocrat & detail-oriented professional with more than 13 years of extensive experience in the System & Surveillance domains and expertise in testing, troubleshooting, and modifying information systems to operate effectively.

Well-versed in assessing the associated technological risks/bottlenecks for developing a network disaster recovery plan and backup procedures, along with the expertise in assisting/incorporating various solutions with our customers in terms of monitoring, configuration assistance, problem resolving, TAC engagement.

Competent in handling the troubleshooting of the wireless & wired networks, evaluating the level of network security, and devising effective strategies to enhance the same.

Adroit in tracking, evaluating, and executing the various resolution strategies for ensuring the relevant resolution is delivered at the first instance.

Proficient in identifying & resolving issues related to voice, biometrics, fire alarms, door alarms, router, and switch, along with modifying them as per the requirements.

Adept in installing operating systems, software, and systems, while creating the appropriate documentation for the occurred/identified incidents.