Shazia-Bano Patel
Senior Quality Assurance AnalystSeeking an opportunity in the field of QA Analyst in an organization where I can use my experience and Management skills & abilities that offer a professional growth while being resourceful, innovative and flexible
Education:
- Master of Science in Informatics & Analytics | Fall 2022 – Present | UNC Greensboro, NC USA | GPA 3.7
- MBA in Information Technology | ITM - Association of Southern New Hampshire University | GPA 3.9
Technical Skills:
- Agile-Scrum Methodologies: JIRA (Sprint planning)
- Software QA: Regression, smoke, Integration Testing, UAT Testing
- Test Management: Zephyr – Test Case Planning, Development and Execution
- Web Accessibility Testing (WCAG 2.0, 2.1AA): JAWS, Talkback, Voiceover (ADA Compliance)
- Content Management Systems: Adobe Experience Manager (AEM)
- Data Analyst, Data Engineering, Machine Learning(ML):
- R & Python – tidyverse, dplyr, ggplot, ggrepel, Pandas, NumPy, Matplotlib, Seaborn
- Algorithm and statistics methods - Scikit-Learn, PCA, Regression, Cluster, Decision Tree, Hypothesis Testing
- Data Visualization: Tableau, Power BI, R Shiny – Dashboards, Maps etc
- Database Management: MS SQL Server
- Programming Languages: R, Python, VB.Net, XML, Java, C++
4+ Years, Experience:
I) Designation: Senior Software Quality Assurance Analyst
Nov 2019 – July 2022 (Mumbai)
Company: Digitas, Publicis Groupe
- Achieved a well-deserved promotion from QA Analyst to Senior QA Analyst within a span of 2 years, showcasing a result-oriented application of software QA methodologies
- Sprint planning and backlog refinement, Defect Management, Creating and executing test cases (Jira)
- Defect Management, Identifying of valid defects, defect report creation, defect tracking, Verification and Closure
- Planned, designed, executed, and meticulously documented test cases for web pages, special components, and author environment back-end test coverage using Zephyr.
- Performed CMS author editing, (AEM-Adobe Experience Manager)
- Proficient in conducting ADA web accessibility tests for complex components (JAWS, Talkback, Voiceover)
- Performed comprehensive end-to-end testing across multiple environments (Author, DEV, Stage, Client DEV, Client Stage, and Production) on various browsers, devices, and resolutions
Worked with Projects:
RAUXA
McDonald's
Bank of America – FLAG-GWIM (Global Wealth and Investment Management)
ML (Merrill Lynch)
Merrill PWM (Private Wealth Management)
FLAG BMH – (Better Money Habits)
US Trust
About Redesign
GBAM-HUB
DLP projects
II) Designation: IT Administrator (Mumbai)
Organization: SAS Billabong High International School (Kangaroo Kids Education Ltd of Australia)
- Provided essential IT support through effective management of IT administration and proficient execution of system maintenance tasks
- Delivered comprehensive software training to a team of 34 teaching and 18 non-teaching staff members
Online Certifications by LinkedIn Learning, Data Camp:
- Python Statistics Essential Training
- R Statistics Essential Training (Jan 2023)
- SQL: Data Reporting and Analysis (July 2022)
- R Essential Training: Wrangling and Visualizing Data (July 2022)
- Americans with Disabilities Act! – ADA (Oct 2021)
Languages: English, Hindi, Marathi, Urdu
Last Resume Update | July 7, 2023 |
Address | Fayetteville, North Carolina |
shaz.patel786@gmail.com |