SHARON NYAGA
Barista/ WaitressRE; APPLYING FOR A BARISTA POSITION.
Dear Hiring Manager.
I am a resourceful and industrious individual who is passionate to work in the hospitality industry. I take
pride in providing excellent customer service and to ensure customers create memories in their adventure.
I have 3 years of experience as a Barista and serving food. Due to my work ethic and customer service
experience, I am confident that I will be an excellent addition to your team.
I am currently employed at Jowam coffee roasters as a barista. With my excellent customer service and
communication skills, I was able to establish a regular customer base which led to increase in sales by
40% compared to last year. My attention to detail is what makes my coffee quality a unique experience
altogether. My cultural roots have allowed me to introduce innovative and easy-to-make coffee beverages
which was an instant hit with the customers.
Being a Barista comes naturally to me as I thrive on meeting new people and providing them with
excellent services including food and beverages. It is safe to assume that your establishment is highly
professional and my experience and passion for the craft of brewing coffee will fit perfectly. At my
current place of employment, I am responsible for the following among others:
Greeting customers and informing them about the menu and any updates if necessary.
Accepting orders for food, coffee, and payments.
Grinding coffee beans for brewing fresh coffee, making tea, preparing baked food,
sandwiches and serving to the customers.
Using leadership qualities to take the initiative to train the junior staff to perform duties
while maintaining high standards of customer satisfaction.
I can be relied upon to carry out my duties to a high standard and with minimal to no supervision. I am
always punctual and disciplined therefore I can be trusted to be a good role model for your establishment.
I am positive that my qualifications are adequate for the barista job and hoping to bring many praises to
your establishment. I am looking forward to hearing from you to discuss in detail, my qualifications and
experience. Thankyou.
| Last Resume Update | October 28, 2023 |
| Address | NAIROBI, Kenya |
| sharonnyaga120@gmail.com | |
| Phone Number | +254701220455 |