• Assess, Develop and Implement the organization's IT strategy aligned with business objectives, ensuring the effective use of technology resources.
• Establish and enforce IT security policies, procedures, and controls to protect the company's digital assets from unauthorized access, threats, and vulnerabilities.
• Create and oversee the IT budget, ensuring the appropriate allocation of resources to meet the organization's technological requirements while maximizing cost-effectiveness.
• Establish and maintain IT governance frameworks, policies, and procedures to ensure compliance with regulatory requirements and industry best practices.
• Conducted IT Security awareness sessions, Mandate IT Security e-learning courses assigned to all staff, Published Posters on Phishing to staff on Phishing awareness.
• Develop and maintain disaster recovery and business continuity plans to minimize IT disruptions and ensure the availability of critical systems and data in the event of emergencies or disasters.
• Collaborate with external technology vendors and service providers to negotiate contracts, monitor service level agreements, and ensure the delivery of high-quality IT services and products.
• Oversee the design, implementation, and maintenance of the company's IT infrastructure, including networks, servers, and systems, to ensure optimal performance and availability.
• Collaborate with senior management and other departments to understand their technology needs, provide regular updates on IT initiatives and projects, and foster effective communication and collaboration.
• Support the IT Governance Committee in performing periodic risk assessment; determining and implementing the action plan to mitigate the assessed risks.
• Support the IT Governance Committee in recommending best industry practices on latest IT tools and applications and its evaluation with respect to business needs.
• Maintain the completeness and accuracy of all digit assets (this includes hardware, software, and accessories – e.g., routers, firewalls, etc.) and reconcile monthly the list with finance.
• Monitor data stored and processed within the digital assets and ensure that it is secure from external threats by following standard information security protocols.
• Monitor user access in compliance with authorized user access rights and ensure privileged access is granted to appropriate users and restricted to appropriate functions.
• Monitor the health of IT infrastructure and applications independent of the third-party system administrator.
• Conduct quality control and auditing of databases to ensure database integrity, stability, and system availability.
• Perform vulnerability and networking scanning assessments and determine action plan for vulnerabilities identified.
• Work closely with BDO Global IT leaders and share the IT security insights and developments.
• Create and publish cybersecurity awareness trainings via the LMS 365 portal to educate employees about cybersecurity and keep them updated with latest threats.
• Perform root cause analysis on all IT related issues logged with recommendations.
• Review third party system administrators’ contractual KPIs and report findings to IT Governance Committee.
• Responsible for ensuring awareness on Information Security of fellow employees and third-party vendors.
• Single point of contact for BDO UAE for all IT Infrastructure analysis and support for new and existing applications.
• Executed multiple SharePoint development projects, developed, and maintained an intranet portal on SharePoint online platform.
• Identified various repetitive tasks and automated through excel macros and power automate workflows.

Provide support to the Relations team by assisting in article publication and making minor developments on the bdo.ae website as required.