Education

2016                                                  The Coaching Academy London (Professional Diploma in Life & Personal

                                                            Performance Coaching)

2012-2014                                         Kingston University London (Masters in International Human Resources Management), CIPD qualification (Advanced level)

1996-2002                                         North-West Academy of Public Administration in St-Petersburg (Russia) Bachelors’ Hons degree in management (law specialisation)

Additional information

Citizen Advice, Basingstoke                                                                                     June 2016 – August 2018

Volunteer (Adviser)

• Interviewing clients in person or over the phone to identify the main reasons when they came for advice
• Advising clients on the choices and legal rights they have in terms of a variety of issues such as housing, debts, employment law, immigration, benefits, health, family, consumer and other  matters
• Assisting clients by preparing letters, completing variety of forms and performing calculations on their behalf
• Keeping confidential records of all clients’ cases

Linguistic skills: Russian, English, basic Italian

Qualification                               

• Internal Auditor: ISO: 9001, 14001, 18001.
• Experienced user: SAP, PeopleSoft, Oracle, Lotus Notes, ADP
• Certified assessor (SHL), Professional recruiter (DDI, SHL).
• Coaching skills (MBTI certified) , Strengthscope Practitioner Certificate (2015)
• NSE 1, 2 3