• Direct overall operations and profitability of all stores in the assigned areas by leading a team of Store Managers.
• Initiate preparation of the annual budget, schedule expenditures, analyze variances and establish corrective actions
• Create and implement proactive Business Development Strategies to achieve revenue objectives.
• Track and analyze Sales & Customer Trends in order to maximize Sales and Revenue consistently.
• Devise proactive measures to control and minimize costs in assigned stores.
• Define, monitor and develop key business metrics to help assess the overall health of the business and uncover business growth opportunities.
• Develop appealing and eye-catching visual displays that lead customers through the entire store.
• Execute promotional campaigns to enhance the products’ brand image to the market and reach target audience.
• Assist in recruiting, on-boarding and training team members to achieve their full potential.
• Coach and mentor Team members on effective Customer Service Techniques & Product Knowledge to improve Customer Satisfaction and maximize Sales.
• Conduct weekly interactions with Team Members to identify gaps, opportunities for Improvement, solutions to operational issues and provide objective Performance Feedback.
• Prepare and analyze Sales Reports for submission & presentation to Leadership Team and other relevant stakeholders.
• Actively monitor key performance metrics of Team, identify challenges and create new solutions utilizing problem-solving techniques.
• Partner in the formulation of Standard Operating Procedures and Protocols of all stores in the assigned areas keeping the Company SOPs as a guideline.
• Conduct Market Research and Competition Mapping to analyze store numbers in assigned area for strengths & opportunities, planning budgets & goals for each location and evaluating EBIDTA
• Accountable for inventory optimization and maintenance of product availability in all stores within jurisdiction.
• Formulate strategies to ensure availability of products as per location and historical behavior of the store to alleviate business.
• Responsible for Employee Health and Safety as per SOPs and coordinating with relevant government agencies for Fire Safety Audits, Municipality Inspections, Hygiene & SOP re