• Energetic and customer-focused professional with over four years of experience in the hotel/restaurant/food outlet industry, dealing with operations management, sales and revenue generation, people management, store management, and customer relationship management
• Demonstrates a flair for providing exceptional customer service, supervising teams in the daily execution of food and beverage services, setting up and streamlining policies and procedures that improve efficiencies and achieve business objectives, and driving sales and revenue through new customer acquisition/retention
• Good knowledge of packaging, storage, and identification methods, and well-versed in maintaining adequate stock levels by receiving/issuing materials, replenishing, and verifying against requisitions and purchase orders
• Well-developed communication, coordination and people management skills
• Conversant with Microsoft Office (Word, Excel, PowerPoint) Tableau (basic knowledge) applications