• Accomplished professional with an enriching 3-years’ experience in the hospitality and retail sectors, highlighting a dynamic skill set in effective team leadership and unparalleled customer care
• Demonstrated prowess in steering and motivating teams of up to 15 individuals, cultivating an atmosphere of unity and driving collective endeavors towards triumphant accomplishments
• Exceptional aptitude for comprehending and satisfying customer requirements, consistently bestowing top-tier service, and swiftly resolving concerns to ensure unswerving client contentment
• Profoundly skilled in empathetic team management, celebrating team members' contributions, and fostering a nurturing environment that amplifies team morale and camaraderie
• Adept communicator, skilled in engaging with both clients and colleagues, fostering unambiguous comprehension of objectives, and fostering an uplifting and constructive ambiance