-Welcome customers to the store by greeting them warmly and offering help with the products they needed to ensure customer satisfaction 
-Drove sales by engaging with the customer throughout the purchasing period and also suggested products by elaborating the products to the customer 
-Cleaned shelves and arranged products with FIFO procedures  -Received products from different suppliers and issued invoices 
-Participated in stock management and control  -Assisted shoppers locate the products and goods they desire  -Informed visitors by answering or referring inquiries.
-Performed cash processing and card payments 
-Stocked shelves with goods  -Guided and gave advice to customers on product selection  -Dealt with customer refunds  -Kept the store clean and tidy; this included mopping and hovering —Worked within established guidelines with brands  -Attached price tags to merchandise

● Answered telephone calls and answered customer queries

● Directed visitors by maintaining employee and department directories

● Handled daily administrative tasks efficiently as per company policies

● Notified company personnel for visitor arrivals

● Served visitors by greeting, welcoming, and directing the appropriately

● Served customers by providing product and service information and resolving product and service problems

● Maintained customer records by updating account information

● Resolved product or service problems by clarifying the customers’ complaint, determining the cause of the problem

● Dealt with booking by phone, email, letter, fax or face to face

● Followed communication procedures, guidelines and policies

● Identified and assessed customers’ needs to achieve satisfaction

● Build sustainable relationships and trust with customer accounts through open and interactive communication

● Prepared product or service reports by collecting and analyzing customer information.

Attained.