Fathallah ABOUNAAIM
Customer Service ManagerProvide excellent customer service both face to face and on the telephone.
Adapt skills to meet the needs of client focused industries.
Provide a positive input to teams and develop productive working relationships.
Resolve problems and tackle work issues with creativity and innovation.
Pay attention to detail to ensure tasks are completed accurately.
Adapt a determined, flexible and friendly approach to delivering results.
Use self-motivation to remain focused and organised under pressure.
Last Resume Update | August 1, 2022 |
Address | Dubai, United Arab Emirates |
fathallahabounaaim@gmail.com | |
Phone Number | +971506985745 |
Experience
Customer Service and Hospitality Coach
Coordinated Hotel Receptionist training with ANAPEC (National Agency of Employment
and Competencies Promotion)
Provide Soft Skills Initiation
Conduct personality building workshops
Teach Intermediate English to French and Arabic speaking students
Teach students how to improve their speaking, reading, writing, grammar and spelling skills in
English.
Focus on Hospitality English for careers in the Travel Industry.
Teach Aviation and Maritime English
Teach Tourism Industry English
Prepare trainees for airline /cruise line / hotel job interviews
Education
Bachelor Degree
English Linguistics