• Coordinating administrative and non-clinical support to enhance the clinical teams' ability to deliver outstanding patient care
• Managing financial records by meticulously maintaining the ledger to ensure accurate financial tracking
• Generating all investigation orders electronically to streamline patient diagnostics and treatment plans
• Organizing patient accommodations by arranging beds for admissions and ensuring seamless transitions within the facility
• Facilitating patient transfers between wards and critical care units to optimize patient flow and care delivery
• Overseeing discharge processes and insurance claims to expedite patient transitions and optimize billing procedures
• Compiling daily and monthly statistics to support data-driven decision-making and improve operational efficiency
• Liaising with medical consultants and secretarial staff to coordinate patient referrals and enhance interdepartmental communication
• Implementing patient privacy protocols to ensure compliance with healthcare regulations and safeguard patient information
• Scheduling and confirming appointments to manage patient flow and maximize clinical team availability
• Reviewing and updating departmental policies to align with evolving healthcare standards and hospital objectives

Key Highlights:

• Managed five wards independently during the COVID-19 period, maintaining operations for a total of 50 beds due to a significant reduction in staff
• Administered the Obstetrics and Gynecology (Labour) ward, overseeing all related activities and patient care