Accomplished & Resourceful professional with over 19 years of experience in IT services, digital healthcare, insurance and manufacturing. Expertise in agile methodologies and the Scrum framework, leading teams to deliver projects ahead of schedule. Proficient in project management tools such as Jira and visualization software like Power BI and Tableau for data-driven decision-making. Skilled in gathering and analyzing business requirements, conducting gap analysis, and facilitating user acceptance testing (UAT) to enhance product quality. Demonstrates strong stakeholder engagement abilities, conflict resolution techniques, and a commitment to process improvement. Proven track record of mentoring teams and fostering a collaborative environment to drive performance and efficiency.