PROFILE

Ambitious and self-motivated,

Master’s degree holder in IT (Information Technology) with 7 years of excellent work experience as IT Specialist where I was directly reporting to IT Manager and Senior Software Engineer. Currently Looking for a position in an IT Department within a reputed organization.

CAREER SUMMARY

1.       Virtual University of Pakistan

January 2020 – Oct 2022

2.       Roshni Home Trusted

February 2019 – November 2019

EDUCATION

1.       MSC IT – University of Sargodha (2016- 2018)

2.       BSC – Superior College Sargodha (2013 – 2015)

3.       FSc - ITM College Sargodha        (2011 to 2013)

ATIQ UR RAHMAN

Contact No:  +971-588676208

Email: warrichatiq@gmail.com

LinkedIn: https://www.linkedin.com/in/atiq-ur-rahman/

Address: Al-Raffa, Dubai UAE

Visa Status: Visit Visa (Valid till Jan’23)

Objective

Seeking a challenging opportunity to demonstrate my organizational   skills and educational background and aim for simultaneous achievement of corporate and personal goals in a rewarding global organization offering career growth and professional development.

KEY SKILLS

• Windows Servers (file servers, print servers, DNS, AD).
• Troubleshoot IT System and Hardware.
• Knowledge of Oracle, HTML, CSS, Php, and JavaScript.
• Operating system knowledge.
• Firewalls, Routers and AP.
• Familiarity with Microsoft SQL, Microsoft Dynamics, MSSQL-SERVER, SYBASE.
• Troubleshoot hardware, software and network related issues.

WORK EXPERIENCE

   VIRTUAL UNIVERSITY OF PAKISTAN – JAN’20 - OCT’22 (LAHORE PAKISTAN)

   IT SPECIALIST

Responsibilities:

• Able to investigate, analyze and troubleshoot IT system & hardware, resolve end-user issues with laptops, desktops, network printers and hardware, Mobile devices (iPhone, Windows Mobile, Android, etc.).
• Responsible for providing comprehensive IT support and technical functions.
• Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result.
• Maintain inventory of all technology devices.
• Work with third party vendors to resolve issues when required. Provide Support for Windows Operating system - XP-Windows, 7 – 10. Windows Servers (file servers, print servers, DNS, AD, RODC etc.).
• Troubleshoot IT System and Hardware.
• Understanding of a domain/corporate IT environment including PC/Laptop setup (Network patching, hardware relocation, software installations & (de)installations) .
• Monitoring system performance and identifying problems that arise.
• Able to multi-task by working on several open tickets/projects simultaneously; ability to make decisions on issue resolution without supervision
• Upgrading, installing and configuring new hardware and software to meet company objectives.

 ROSHNI HOMES TRUST - FEB’16 - NOV’19 (LAHORE – PAKISTAN)

IT SUPPORT & ADMINISTRATOR 

TECHNICAL SKILLS (IT & SOFTWARE)

• MS Office Extensive knowledge of Win 7, 8, 8.1 & 10, 2003,2008 & 2012.
• Extensive knowledge of Exchange Hybrid Configuration & Mail Flow troubleshooting.
• Extensive experience in working with Exchange Backups and Restores using native backup tools and 3rd party backup software.
• Knowledge of web-oriented languages, including HTML, PHP Css and JavaScript.
• Upgrading, installing and configuring new hardware and software to meet company objectives.

LANGUAGES

English: Professional

Urdu / Hindi: Professional

   PERSONAL INFORMATION

Nationality:  Pakistani

DOB:   22 Nov 1994

Marital Status:  Married

References:  Shall be furnished upon Request

Hobbies

·        Travelling,

·        Reading

·        Badminton

Responsibilities:

• Solve software and application related technical bugs.
• Analyses user requirements & Maintain systems by monitoring and correcting software defects.
• Integrate existing software products and get incompatible platforms to work together.
• Independently own and address and resolve applications issues, provide updates and perform root cause analysis.
• Provide engineering expertise to troubleshoot modify and engineer software solutions and configurations to ensure the product/solution perform within optimal design specifications.
• Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
• To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
• Setup, Install and troubleshoot POS, Check and KOT printers

CERTIFICATIONS

• Chief Minister's e-Rozgaar Training Program Technical

(Punjab Information Technology Board)

• Hackathon

(PITB)

• Certificate of Appreciation

(Lincoln Corner)

• Microsoft Office Specialist Expert

(Microsoft)