As a civil service executive officers I work in a government department that develops policies and provides services to the public.

I would help to provide important services to the public. Make fair and informed decisions and explain government policies to the public. This includes ;

• Manage, motivate train a team of administrative officers
• Review the team performance
• Review individuals’ situations and assess what services a person is entitled to
• Handle a lot of cases at once
• Apply complex policies and procedures to deal with enquiries and complaints
• Make decisions on individual cases
• Update records on computer systems and databases
• Prepare and present reports