I am an experienced Lead TechOps Engineer with over 9 years of experience with a demonstrated history of working in the computer software industry.

I'm holding a B.Sc. in Physical Science focused in Computer Science and Mathematics and also a B.Sc. (Hons) in IT specialized in Computer systems and Networking. I have fulfilled the experience in Information and Communication technology centre at University of Kelaniya as an ‘IT Executive’ such as providing IT Technical Support. Upgrading computer labs in the ICT Centre to meet the requirements of 1000baseTX standards and deploying windows 8. Server Installation (Suse Linux). Maintaining and troubleshooting the Computer Network in the University and Played a major role in the implementation and operation of university Wi-Fi network project by configuring network devices and troubleshooting other problems related to the network and Computer System.

While performing duties as a ‘TechOps Engineer’ at CodeGen International Pvt Ltd, I have gained experiences working with Linux server environment and providing Server side and Software/Web support to the foreign clients. Analyzing logs. Troubleshooting issues in Server level. Linux System Administration. SQL script automation, Shell Scripting and automating tasks. Oracle installation and database management. Systems/ Zabbix / Grafana monitoring and analyzing systems behavior. Documentation and Client communication. Managing server Infrastructure and holding team meetings, Leading and communicating with teams in order to resolve the issues reported by clients.

After the promotion as a ‘Senior TechOps Engineer’, some added duties were handled such as maintaining front end and back-end services while working with cloud-based platforms and Citrix. Release planning. Disaster recovery management and data backups. Task automation and handling daily operations. Leading and guiding junior Engineers. Preparing the server infrastructure to adhere to the Information security management systems compliances.

I was promoted as a Lead TechOps on 1st January 2022 until the resignation on 28th July 2022 and mainly focused on leading a set of junior engineers and researching more technologies while reviewing the functionality of automated processes apart from the above duties. I’m sure, given the opportunity, I can bring significant value addition to your organization, utilizing my appropriate skill set, relevant experience and education.

Hoping for an opportunity to discuss my interests and qualifications in an interview further, I have enclosed my resume for your review and I can be reached from above contact details.