I would like to introduce myself as a Head of the Department of Housekeeping for the last 14 years which include 12 years in Dubai with a multicultural team, as a departmental Trainer, Team Leader of Hotel Sustainability, who possesses great customer relationship management skills involved in lots of projects pertaining to different operations like HACCP (Hazard Analysis Critical control point), ISO, process owner of lots of other projects related to staff productivity, KPI, Health and Safety NSF audits, Sustainability and is also thorough with Revinate and Review Pro, etc. which are customers feedback platforms throughout my career. Has been responsible for replying to online feedback of the guests as is on operations manager training.

I have a very proven record of managing a large team with great efficiency and effectiveness with customers satisfaction as the pivot, with different properties across India and now in UAE for nearly 11 years as a departmental head, with multinational employees which have helped me understand their mindset and ethics to get maximum out of them through motivation and training, I would assure you that I would put in best of my efforts backed by skills, knowledge & expertise that I have acquired over the period of time being in the industry.