Anca Marina Guzu

Operations Manager

Anca Marina Guzu

|+971-55- 8384193 | ancamarina.guzu@yahoo.com

 

Personal Information                                                                                                

Marital Status: Single                                  Visa status: Residence                                             CEFR

DOB: 27 May 1988                                      EU Passport holder                                          English: C2

Nationality: Romanian                               UAE Driving License                           Romanian: native

Address: Business Bay, Dubai                    Personal Car                         Italian, Spanish,French: B1

 

Background

 

An experienced, enthusiastic and focused international professional who is committed to promote great leadership at all times. Acquired excellent knowledge over the years as being part of numerous diverse environments, with the result of developing a well-blended functional understanding of any given situation. Marina is passionate about continuous professional development, enjoys working in a busy environment and relishes the challenge of managing a diverse workload. Focused under pressure, easy adaptable to various backgrounds and cultures, she is able to establish supportive relationships in hard working environment with the aim of promoting and reinforcing company's values and performance.

 

Professional Experience

 

Sep 2018 - Present              Marka Holding PJSC/ Hospitality Segment - D3, Dubai UAE

                                           Operations  Manager – reporting to Regional BDM

In charge of managing corporate sector events, trainings, daily buffets or private services for companies such as Smart Dubai Government, Dubai Government HR, IBM, Lenovo etc.

 

  • Responsible for the overall catering department (operations, sales, events)
  • Leading the team (chefs, purchasing, service)and ensuring a smooth operation process
  • Designing menus, costing and supplies
  • Maintaining financial and administrative records
  • Ensuring health and safety regulations are strictly implemented
  • Achievements: reducing wastage by 21% for the major accounts, redesigning meal plans and nutrition values

 

Aug 2017 – Sep 2018          YoMaYa Group LLC -  La Mer, Dubai UAE

                                           Project/ Operations Manager – reporting to CEO/group investor

In charge of pre opening Tart Bakery as a first branch in La Mer, following high F&B standards under Meraas development.

 

  • Overall instrumentation of the preopening activity and process
  • Planning and organizing from detail to general operation and project functionality to handover
  • Monitoring and leading Fit out, MEP, equipment installation and commissioning timeline process
  • Procurement of equipment, supplies, materials and negotiating suppliers/ AMC contractors
  • Financial planning, budgeting and expense tracking
  • Marketing, menus, costing and brand development projection
  • HR, recruitment, staff budgeting, implementing procedures and trainings
  • Achievements: saving up to 30%from the initial financial assumptions, successful handover and approvals deadlines

 

 

 

 

Jun 2015 – Aug  2017            Fresh Express International LLC – EBC, Dubai UAE    

                                           Key Account Manager

 

In charge of assisting and delivering supplies to major HORECA groups  such as IHG, Starwood, Rotana etc.

 

  • Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts.
  • Focus on identifying new business opportunities and finding potential new customers through prospecting, field networking and cold calling
  • Develop and maintain strategic business relationships with major accounts to promote brand awareness and secure profitable business.
  • Frequently analyze customer information to discover and manage business risks and opportunities.
  • Recommend products and services (value proposition) that fit well with clients business needs.
  • Drives contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies.
  • Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders

 

Mar 2008 – Jun 2012         Steigenberger Golf & Spa Resort Camp de Mar -  Mallorca, Spain

                                        Restaurant Manager

 

  • Assisting with managing and supervising staff including hiring, training, scheduling and evaluating employee performance
  • Ensuring quality service standards in restaurant and banquet areas
  • Maintaining beverage inventories including purchasing & cost controls
  • Assisting members/guests with their dining needs
  • Maintaining responsibility for payroll for the service operations and monitor policies, procedures and controls

Education

 

Oct 2011 – Jul 2013                           Master of Science | Communicational Practice of English

Language | "V. Alecsandri" University of  Bacau, Romania

Oct 2012 – Jul 2013                           Higher Education Diploma | Psycho Pedagogical Teacher Trainer

Certificate | DPPD Department of Didactics, University of Bacau,

Romania

Oct 2007 - July 2011                          Bachelor of Arts in Philology | Faculty of Letters, Arts and Sciences, Department of English and French Linguistics and Literature | "V. Alecsandri" University, Romania

 

External Consultancy & Freelance Work

 

  • English Teacher , Romania 2009 – application of educational curriculum and methodology to young and teenagers (Kindergarten and Secondary School)
  • Camp Administrator, Iraq 2014 – Basrah FES/ Al Futtaim oil&gas camp coordination of services (accommodation, catering, accountancy, payroll, etc)project
  • Sales Consultant, Dubai 2014 – Luxury SqFt real estate marketing platform listing properties online
  • Honorary Lecturer, Sharjah 2015 – part time collaboration with Geneva Business School designing and delivering Bachelor of Business Administration module studies (3) to adult students
  • Personal assistant to CEO, Dubai 2015 –part time administrative role in drafting contracts for a company group(Spielberger Group, QNAB, etc)
  • Operations Consultant, Dubai 2016 – advisory for AVDRA Global General Trading company in setting uplrunning multiple investment projects locally
  • Relationship Manager, UAE 2017 – Al Wared Investment Group agreement in outsourcing for financial brokerage, real estate investments, trading, FinTech etc
  • Sales Consultant, UAE 2017 – HTM Fitout, MEP and interior design company agreement on sales, negotiation and debt recovery
  • F&B Consultant, Dubai 2018 – Shwana Restaurant requiring restructuring in staff, training, menu costing and other similar operations

 

 

 

 

 

Courses and Certification Skills

 

Feb – May 2016                                  Accredited TESOL Certificate, Eton Institute, Dubai UAE

Mar 2016                                             Diploma of Participation in The Annual Congress Innovation

Arabia 9, Smart Learning Conferences | Issuer: HBMSU Dubai,

Mar 2016                                           Member of TESOL Arabia | Membership and Diploma of

Participation In the Annual Conference | Issuer: TESOL Arabia

Oct 2013 - January 2014                   Teacher Training Certificate in using and applying modern IT

Resources and Linguistic Competences

Sep 2010 - Mar 2011                          Authorized Translation Practices| A.M. Cojocarescu Translations  Office

 

References

 

Mohamed Saad Elderiny CEO Yomaya Group LLC +971502800104

Rani Ghazzawi Regional BDM Marka PJSC +971506180145

Vedant Agarwalla Managing Director AVDRA Global General Trading LLC +971564613111

 

Further references provided per request

Last Resume Update December 26, 2018
Address Dubai, United Arab Emirates
E-mail Ancamarina.guzu@yahoo.com
Phone Number 971558384193

Experience

Marka Holding PJSC
Operations Manager
Sep 2018 - Current

Education

University
Master of Arts
Aug 2011 - Oct 2013

Contact Candidate