Anca Marina Guzu
Operations ManagerAnca Marina Guzu
|+971-55- 8384193 | ancamarina.guzu@yahoo.com
Personal Information
Marital Status: Single Visa status: Residence CEFR
DOB: 27 May 1988 EU Passport holder English: C2
Nationality: Romanian UAE Driving License Romanian: native
Address: Business Bay, Dubai Personal Car Italian, Spanish,French: B1
Background
An experienced, enthusiastic and focused international professional who is committed to promote great leadership at all times. Acquired excellent knowledge over the years as being part of numerous diverse environments, with the result of developing a well-blended functional understanding of any given situation. Marina is passionate about continuous professional development, enjoys working in a busy environment and relishes the challenge of managing a diverse workload. Focused under pressure, easy adaptable to various backgrounds and cultures, she is able to establish supportive relationships in hard working environment with the aim of promoting and reinforcing company's values and performance.
Professional Experience
Sep 2018 - Present Marka Holding PJSC/ Hospitality Segment - D3, Dubai UAE
Operations Manager – reporting to Regional BDM
In charge of managing corporate sector events, trainings, daily buffets or private services for companies such as Smart Dubai Government, Dubai Government HR, IBM, Lenovo etc.
- Responsible for the overall catering department (operations, sales, events)
- Leading the team (chefs, purchasing, service)and ensuring a smooth operation process
- Designing menus, costing and supplies
- Maintaining financial and administrative records
- Ensuring health and safety regulations are strictly implemented
- Achievements: reducing wastage by 21% for the major accounts, redesigning meal plans and nutrition values
Aug 2017 – Sep 2018 YoMaYa Group LLC - La Mer, Dubai UAE
Project/ Operations Manager – reporting to CEO/group investor
In charge of pre opening Tart Bakery as a first branch in La Mer, following high F&B standards under Meraas development.
- Overall instrumentation of the preopening activity and process
- Planning and organizing from detail to general operation and project functionality to handover
- Monitoring and leading Fit out, MEP, equipment installation and commissioning timeline process
- Procurement of equipment, supplies, materials and negotiating suppliers/ AMC contractors
- Financial planning, budgeting and expense tracking
- Marketing, menus, costing and brand development projection
- HR, recruitment, staff budgeting, implementing procedures and trainings
- Achievements: saving up to 30%from the initial financial assumptions, successful handover and approvals deadlines
Jun 2015 – Aug 2017 Fresh Express International LLC – EBC, Dubai UAE
Key Account Manager
In charge of assisting and delivering supplies to major HORECA groups such as IHG, Starwood, Rotana etc.
- Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts.
- Focus on identifying new business opportunities and finding potential new customers through prospecting, field networking and cold calling
- Develop and maintain strategic business relationships with major accounts to promote brand awareness and secure profitable business.
- Frequently analyze customer information to discover and manage business risks and opportunities.
- Recommend products and services (value proposition) that fit well with clients business needs.
- Drives contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies.
- Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders
Mar 2008 – Jun 2012 Steigenberger Golf & Spa Resort Camp de Mar - Mallorca, Spain
Restaurant Manager
- Assisting with managing and supervising staff including hiring, training, scheduling and evaluating employee performance
- Ensuring quality service standards in restaurant and banquet areas
- Maintaining beverage inventories including purchasing & cost controls
- Assisting members/guests with their dining needs
- Maintaining responsibility for payroll for the service operations and monitor policies, procedures and controls
Education
Oct 2011 – Jul 2013 Master of Science | Communicational Practice of English
Language | "V. Alecsandri" University of Bacau, Romania
Oct 2012 – Jul 2013 Higher Education Diploma | Psycho Pedagogical Teacher Trainer
Certificate | DPPD Department of Didactics, University of Bacau,
Romania
Oct 2007 - July 2011 Bachelor of Arts in Philology | Faculty of Letters, Arts and Sciences, Department of English and French Linguistics and Literature | "V. Alecsandri" University, Romania
External Consultancy & Freelance Work
- English Teacher , Romania 2009 – application of educational curriculum and methodology to young and teenagers (Kindergarten and Secondary School)
- Camp Administrator, Iraq 2014 – Basrah FES/ Al Futtaim oil&gas camp coordination of services (accommodation, catering, accountancy, payroll, etc)project
- Sales Consultant, Dubai 2014 – Luxury SqFt real estate marketing platform listing properties online
- Honorary Lecturer, Sharjah 2015 – part time collaboration with Geneva Business School designing and delivering Bachelor of Business Administration module studies (3) to adult students
- Personal assistant to CEO, Dubai 2015 –part time administrative role in drafting contracts for a company group(Spielberger Group, QNAB, etc)
- Operations Consultant, Dubai 2016 – advisory for AVDRA Global General Trading company in setting uplrunning multiple investment projects locally
- Relationship Manager, UAE 2017 – Al Wared Investment Group agreement in outsourcing for financial brokerage, real estate investments, trading, FinTech etc
- Sales Consultant, UAE 2017 – HTM Fitout, MEP and interior design company agreement on sales, negotiation and debt recovery
- F&B Consultant, Dubai 2018 – Shwana Restaurant requiring restructuring in staff, training, menu costing and other similar operations
Courses and Certification Skills
Feb – May 2016 Accredited TESOL Certificate, Eton Institute, Dubai UAE
Mar 2016 Diploma of Participation in The Annual Congress Innovation
Arabia 9, Smart Learning Conferences | Issuer: HBMSU Dubai,
Mar 2016 Member of TESOL Arabia | Membership and Diploma of
Participation In the Annual Conference | Issuer: TESOL Arabia
Oct 2013 - January 2014 Teacher Training Certificate in using and applying modern IT
Resources and Linguistic Competences
Sep 2010 - Mar 2011 Authorized Translation Practices| A.M. Cojocarescu Translations Office
References
Mohamed Saad Elderiny CEO Yomaya Group LLC +971502800104
Rani Ghazzawi Regional BDM Marka PJSC +971506180145
Vedant Agarwalla Managing Director AVDRA Global General Trading LLC +971564613111
Further references provided per request
Last Resume Update | December 26, 2018 |
Address | Dubai, United Arab Emirates |
Ancamarina.guzu@yahoo.com | |
Phone Number | 971558384193 |
Experience
Operations Manager
Education
Master of Arts