• Customer Care
• Manage phone calls and correspondence (e-mails, letters, packages, etc.)
• Create and update records and data bases of clients
• Manage bookings, cancellations, change of timings
• Coordinate with drivers, nurses regarding their schedule
• Assist the accountant (follow up payment collection)
• Provide information by answering questions and requests
• Carry out administrative duties (filing, typing, copying etc.)
• Resolve administrative issues

• Ensure that SOP of day to day operation in the store is at company’s standard
• Manage Retail staff, cashier and people working in the floor.
• Organize and Distribute staff schedules
• Prepare for the request of Mall permit and coordinate with the Brand Manager with regards to the required document.
• Check and tally the cash float, extra float, pretty cash and ensure no shortages
• Conduct till spot check.
• Answer phone inquiries, handle customer complain and exchange.
• Reply emails
• Checked the in transit stocks and outgoing stocks and ensure items are in stocks.
• Coordinate, plan and execute for the upcoming important work in the shop
• Checked the stocks on the display are arranged, clean and well merchandise.
• Ensure that the promotions are accurate
• Manage different department in the store.
• Ensure the standards for quality, customer service and health are met.
• Help in checking Incoming and Outgoing of Stocks
• Guide my colleagues in understanding the POS system,
• Help them to understand effect of positive and negative in the stocks
• Check the stock movement of the items
• Teach them how to do “V LOOK UP” in terms of stocks.
• Check and run the pre counting report before the stock take.
• Check the Petty Cash
• Handle the SKM attendance
• Help in Customer Service
• Ensure that the monthly target will be achieved.
• Prepare Admin Reports
• Help in maintain the harmonious relationship in the shop.

• Bill the clients
• Transfer the products to others stores
• Greet the customer
• Assist if they need my help in points of view in choosing the product
• Answer customer and telephone inquiries
• Update the Daily Sales Report
• Ensure that the product are tally with the physical count
• Help in doing the stock take
• Ensure that the money in the cash drawer has no short or excess,
• Accuracy in doing the bill to the customer,
• Assist the supervisor in making the report,
• Ensure that the bank deposit are correct

• Handle footwear products such as Ipanema, Grendha and Rider
• Trained new employee on how to sell the product
• Explained the product briefly to the new employee,
• Sale and promote the product to the customer
• Answer the inquiries
• Supervise Selling Activities
• Follow up the daily sales if during selling activity
• Supervised the store if the product is well display by Merchandising
• Help the operation of the company
• Supervised the personnel under my department
• Prepared monthly report
• Handled the POS inventory Program
• Conduct Monthly stock take

• Prepared the F/S, Income Statement and Balance Sheet of the company
• Prepared the Bank Reconciliation at the end of the month
• Liquidated and replenish the petty cash fund
• Provided the cash position for the monthly expenses
• Issued check, Monitored and update the advances of the Officer and employees
• Prepared the payroll
• Recorded the transaction in General Journal, Cash disbursement, Cash Receipts Books)
• Filed the monthly and quarterly vat as well as the holding tax thru EFPS,
• Prepared schedule of A/R & A/P, Updated the deposit, savings (dollars, peso) & interest
• Monitored the deduction of the employees