• Denied entrance to the building to unauthorized persons.
• Detected suspicious activities and watched for criminal acts and rule infractions.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Inspected equipment, structures and materials to identify the cause of errors and defects.
• Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
• Monitored security camera system day and night to protect lives and property.
• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.

Role: Monitored management consulting, implementation and support of SAGE 100 ERP for small and medium-sized businesses.
Responsibilities and duties:
• Offered expert advice and expertise to client in order to meet their business objectives, overcome problems, improve business performance in terms of operations, profitability, management, structure and strategy.
• Understood customer requirements and business objectives.
• Reviewed a company's internal procedures, mechanisms or policies, and ensure these procedures are adequate, functional and comply with industry standards and top management's directives.
• Analyzed businesses, identifying strengths and weaknesses, identifying solutions to increase efficiency, and monitor supply chain performance.
• Developed functional specifications and conducting functional analyses.
• Lead implementation of SAGE 100 ERP by being an active Sage implementation team member to the end to end full life cycle project.
• Involved in all phases of SAGE methodology implementation step-by-step (Data migration/conversion to SAGE 100 ERP, Configured Purchasing, Sales, Inventory and Warehouse Management, SAGE testing, key user trained, prepared for production cut-off, provided ongoing support services, and functional support).
• Facilitated the implementation and support of SAGE 100 ERP.
• Performed detailed analysis of complex business process requirements and provided appropriate system solutions; identify, interpret, validate and document customer requirements.
• Facilitated workshops to collect business requirements.
• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Designed, customized, configured and testing of SAGE 100 ERP.
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements.
• Provided consulting services on both new implementations and existing support projects.
• Act as a liaison between the business functions and the technical team.
• Provided ad-hoc training and user support as required.
• Work self-directed and independently; may act as subject matter mentor to more junior members

ACTJCAM (One of more than 100 branch offices worldwide of an International non-profit organization involving in educational, social and humanitarian work. Cameroon Branch Office have 100+ distribution centers, 500+ retail outlets sites, 5 warehouses, and a fleet of vehicles made up of 5 heavy trucks and trailers. His activity include Cameroon and CEMAC countries market - Central African Economic and Monetary Community (CEMAC) is a political and economic alliance of six Central Africa countries — Cameroon, Gabon, Central African Republic, Equatorial Guinea, Chad, and Congo Brazzaville).

SAP MM/SD/LE/WM/IM/PI SUPER USER
• Managed the process of inputting/outputting the sales/purchase orders to and/or from warehouses & retail stores outlets into the SAP ERP system.
• Managed SAP MM/SD/LE/WM Master Data.
• Worked with IT team to implement efficient SAP ERP systems.
• Excellent understanding of AS IS/TO BE/GAP ANALYSIS processes.
• Took notes from the end users and communicating them to the support team.
• Identified integration points between modules and contacting other departments as necessary.
• Conducted knowledge transfer, trained and supported the end-users, including sharing best practices.
• Drived continuous improvements of the system and process in respect with logistics modules.
• Monitored end user performance and determined ongoing training needs.
• Troubleshooting and 1st level support for end users.
• Applied excellent knowledge of the business processes for developing and testing SAP functions associated with logistics modules.
• Helped business deliver higher value utilizing SAP standard functionality.
LOGISTICS AND SUPPLY CHAIN MANAGER

• Ensured the smooth running of the supply chain process, all logistical strategies and operations for the company including information system in order to reduce costs and maximize the process efficiency, productivity, quality and safety.
• Followed up purchasing requisitions with suppliers, developing and implementing strategies for procuring, storing, and distributing goods or services and maintaining stock levels.
• Ensured all material-handling equipment, structures or materials are maintained, including regular safety inspections and maintenance of equipment.
• Monitored stock replenishment in order to avoid shortages or excessive surplus.
• Analyzed businesses, identified strengths and weaknesses, identified solutions to increase efficiency, and monitored supply chain performance.
• Improved customer service operations and developing cost-effective solutions for supply chain, warehouse, material handling, and distribution issues.
• Supervised, coached, trained and mentored SCM workforce.
• Collaborated with other departments to identify vulnerabilities and close operational gaps.
• Handled communications and negotiations with external suppliers.
• Managed and monitored vendor's qualification and performance to ensure they meet company's requirements.
• Ensured that project/department milestones/goals are met and adhered to approved budgets.
• Good understanding of lean six sigma methodology.
• Kept track of quality, quantity, stock levels, delivery times, transport costs, lead times, routing and efficiency.

GRADE A+
(This Certificate is attested by Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates)

GRADE A+
(This Certificate is attested by Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates)