Karen Gacusan

Experienced Medical Secretary

Experienced medical staff with over three years working within hospital settings to provide excellent services. Skilled in optimizing hospital workflows by managing patients flows, physician schedules, and medical reports. Strong administrative skills including inventory management, accounts receivable and patient records management. Seeking to take next career step with a highly respected organization dedicated in delivering exceptional customer service.

Last Resume Update November 4, 2019
Address Dubai, United Arab Emirates
E-mail gacusankaren@gmail.com
Phone Number 0506484738

Experience

St. Martin De Porres Hospital
Medical Secretary
Jan 2016 - Sep 2019

St. Martin De Porres Hospital is an organization that provides quality healthcare services for patient treatment with specialized physicians, nursing staff and medical equipment. I am responsible for:

• Representing physician by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other healthcare providers; and scheduling appointments for consultations, crays, laboratory tests, physical therapy, MRIs, CT cans and among others • Ensuring physician productivity by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and travel • Gathering information by transcribing dictation; and preparing medical reports, patients history manuscripts and correspondence • Providing historical reference by developing and utilizing filing and retrieval systems; and maintaining patient records • Managing revenues by completing direct patient and third-party billings, monitoring accounts receivables and initiating collection calls and reminders • Maintaining hospital supplies inventory by checking stock, anticipating needs, placing orders and verifying receipt • Maintaining confidentiality of patients information • Maintaining quality results by following and enforcing standards • Serving and protecting the healthcare community by adhering to professional standards; hospital policies and procedures; and federal, state, and local requirements • Enhancing job knowledge by participating in educational opportunities and medical missions • Enhancing physician office reputation by accepting new and different requests; and exploring opportunities to add value to job accomplishments

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