Mahmoud Alkhatib
System & Network Administrator / Technical Support
Mahmod.alkhatib@live.com
+961 70550978
Wadi Al-Zayne, Siblin, Lebanon

 PERSONAL STATEMENT
I am an experienced and motivated System & Network Administrator / Technical Support accomplished in delivering secure resilient systems on time and budget to meet business needs.
I am an adaptable and efficient team player with excellent communication skills at all levels. I am looking for a role where I can develop my skills further, researching new technologies and reveling in new challenges.

 KEY SKILLS
Technical Skills
- Functional and Effective Team Leader
- MCITP/MCSA: Skillful in managing/maintaining Active Directory, DNS, DHCP… and all domain /infrastructure environment.
- Virtualization (VMware & M Hyper-V): Skillful in managing/configuring VMware vSphere 5.5 virtual environment and its corresponding ESXi hosts as well as Microsoft Hyper-V
- Administering network/internet protocols using firewall
- Backup solutions: Backup Exec Veritas, Veeam, Acronis, Symantic
- Office 365 troubleshooting, installation and support
- Maintain the local network and supervise its traffic using firewall
- Deal with managed and high-end level 2/3 Switches & Routers
- Troubleshoot network issues and problems using high end network tools (FLUKES CableIQ Qualification Tester)
- Manage advanced and high-end storage. Maintaining/Managing server hardware
- Managing Microsoft SharePoint, ISA server, Net Support, Radmin, dynamic NAV.
- Skillful in RAID management
- Skillful managing Windows Deployment Server 2008, 2012, 2016, 2019
- Skillful in dealing with Fiber Networks/iSCSI Networks and all their complement hardware and software. Very skillful in configuring MetaSAN software developed by Tiger Technology.
- Perform incremental Backups for critical servers and data, and take independent images for other servers
- Supervise Kaspersky Security Center (Administration Kit) and control the policies and tasks applied on Kaspersky Endpoint Security

- Supervise ESET Endpoint Security and control the policies and tasks applied to Agents
- SQL installation, Knowledge in PHP, JavaScript, HTML, XML, CSS, jQuery, HTTP, IP phones, knowledge in dotnet technologies and Visual Basic.
- Managing, installation and maintaining Microsoft Exchange environment, Mdeamon.
- Variety of Helpdesk tasks e.g., maintaining printers of different models, wireless network and all well-known helpdesk tasks & duties.
- Operating Systems: Windows (all versions), Linux, Ubuntu, MAC.
- Auditor reports (Trial Balances – General Ledger – Stock reports etc.)
- Keeping up with all Technical Support issues including: provide technical support
To users; build setup & maintain PCs, Workstations & Servers; install software; tune-up computers; administer Anti-virus recover; replace ink toners for printers;
Maintain inventory of stock and restocking; keep track of resource release forms;
Organize, terminate & connect network cables; assist other IT related functions.

 EMPLOYMENT HISTORY
Corporate Technical Support (12/2018 _ present)
Aligned | Ramlet Lbayd, Beirut
Senior IT Administrator (6/2018 _ 7/2018)
Electronic Business | Bshara lkhoury, Beirut
System/Network Administrator & Technical Support (3/2016 – 6/2018)
Samalink Broadcasting & Production | Bier Hasan, Beirut
Technical Support (5/2015 – 8/2015)
Thabat TV | Bier Hasan, Beirut
Network Administrator (5/2014 _ 9/2014)
Global Integrated Solutions | Saida

 Education
• 2012 - 2015 Arts, Science and Technology University in Lebanon (AUL)
Bachelor’s Degree in Computer Science
• 2010-2012 Siblin training Center
Diploma’s Degree in Computer Information System
• 2009- 2010 Beit Jala High School Baccalaureate Certificate
 Key Achievements
- Create PDC with 50+ users applied various and needed policies, configure DNS server, Configure DHCP server with IP reservation.
- Setup ESXI server host on G9 HP server for 6 essential servers including (SQL, FS, PDC, Antivirus, SDC, Backup)
- Link 2 location via wireless grand stream.
- Setup backup solution server using Veritas and Veaam backup
- Setup WIFI Network for hotels using gnw7600 Grand stream routers, also Mikrotic RB routers
- Upgraded the alt-n MDaemon to exchange server
- Upgraded the Domain controller of WASP3D system from Windows Server 2003 R2 standard to Windows 10-64bit pro.
- Demoted the Secondary Domain Controller of the main authentication forest which was a Windows Server 2003 R2 then created an Additional Domain controller (Windows Server 2008 R2) followed by moving the 5 master rules to it after ceasing them from the Primary DC (Windows Server 2003 R2). Thereafter, I have demoted the old Primary DC (2003 R2) and then created a new Additional DC (Windows Server 2008 R2).
- Created VMware vSphere virtual environment, and converted several vital physical servers (PDC, SharePoint DB & web, MDaemon Mail server…) to virtual machines hosted by a powerful ESXi server host

 Certifications
- Microsoft Certified Solutions Associate (MCSA Windows Server 2012)
- CISCO Certified Network Academy Programming (CCNA1-4)

 Other Skills

- English language: Fluent in reading & writing, good in speaking

- Developed ability to work in a hard & stressful environment.

 REFERENCES
Available upon request