Rania Shehata

CURRICULUM VITAE
Rania Ahmed Samy.
UAE ADDRESS : Mirdif .
Mobile: +97150 1042 052
E-mail : rania_eldidi@yahoo.com

 P E R S O N A L I N F O R M A T I O N.

Marital Status : Married.
Nationality : Egyptian.
Date of Birth : July 6th, 1976.
Place of birth : Cairo.
Passport Number: 207505 CAIRO.
Visa Status : Employment Visa.
Driving License: 1470610

O B J E C T I V E :
To work in an open environment, where I can prove my personal and professional growth, since I am very creative and hard working person. I always like to keep myself busy with the work, which increases my knowledge and improves my career.

Gist of Knowledge / Work Experience
- Personal Assistant
- Administration
- Shipping Experience
- HR Administration
- Secretarial work
- Receptionist

• E D U C A T I O N :
B.Sc. in Physical Education Sports.
High school: Notre Dame Des Apotres.

 C O M P U T E R S K I L L S & Q U A L I F I C A T I O N S:
 Windows.
 Excel.
 Win word.
Internet experience: E-mail and surfing the net.

 ABOUT ME
 Efficient and accurate.
 Quick learner
 Workaholic
Understand and apply new skills.

A C C O U N T I N G E X P E R I E N C E :
MMS Prog. /SUB Prog.

L A N G U A G E S :
 Very good command on Arabic & English.

C O U R S E S :
A-DIPLOMA IN LIFE GUARD & DIVING.
From Elice Associates.
B-SPORTS ENGURIES GRADE A.
C-HAND BALL REFEREEING.

E X P E R I E N C E :
From March 2018 up to Date.
Dubai Parks & Resort
Office Manager to Chief Retail & Hospitality Officer

Job Responsibilities
· Ensure effective planning and managing of the CR&H’s diary based on priorities and changing needs.
· Schedule appointments, bookings and events timeously and with relevant parties.
· Follow up with schedules parties on attendance.
· Ensure the calendar is kept up to date and future priorities are reflected in advance.
· Coordinate all travel arrangements, whilst taking into consideration the CR&H’s travel preferences, times and costing.
· Draft correspondence on behalf of the CR&H’s.
· Assist with the preparation of presentations, invitations and other documents.
· Provide general administrative support (e.g. preparing documents/filing/ scanning/photocopy.
· Handle petty cash
· Keep information up to date (telephone numbers & other relevant information)
· Book meeting and conference rooms as requested.
· Organise catering, as and when required.

From March 2016 up March 2018.
BioMerieux Moyen Orient FZ
Office Manager.

Job Responsibilities
Ensure smooth and efficient administrative support to Dubai office
-Process monthly employees expenses on time
-Process suppliers invoices and monthly salary for Dubai employees by working closely with
the General Manager, financial support manager (account and paying rolls company) on timely
-Organized hotels and travel arrangements for sales, customers or visitors when required (taxis,
air travel, train travel, including obtaining necessary authorization)
-Maintain inventory of office supplies, equipment & services within prescribed procedures &
contractual agreements with our suppliers
-Managed/monitored literature/brochure and distribute to customers and distributors
-Process employees residence visa, renew office trading license making sure Dubai office is complying with UAE and DHCC policy
-Coordinate exhibitions such ( Arab health / Arab Lab) and other workshops or symposiums activities
-Arrange distributors training's and meetings
-Coordinate IT tasks between service provider and office requirements
-Coordinate HR tasks by working closely with GM and HR manager to cover ME recruitment,
-Manage CoRHus (HR system ) , Head Count file update
-tracking employees holiday
-organizing employees salary and pay slip,
- Arrange medical insurance
-Create and establish employees hand book and new employees on board orientation
-Involved with Gallup actions plan HR Programs
- Organize Events and arrange logistics
- Organize HR activities and Team building programs
- Manage office license renewing with Dubai Health Care City.
- Manage all the governmental requirement in terms of work contracts. employee residency. Ensure that company is fulfill under the Dubai government requirements.
- Coordinate with head office in France to insure that Dubai office is following the company rules and standards.
- Coordinate with Accountants for company finical audits.
- Coordinate with head office in France for Internal Audit of the company to ensure that we are following standard operating procedure of the company.

From March 2010 up to February 2016.
Valmont Middle East
Office Manager.

Job Responsibilities

1. Attend all incoming and outgoing calls. Ensure that all incoming & outgoing calls & messages are attended.

2. Receive and welcome guests at the VP reception, Attend all incoming and outgoing courier packages. Ensure that airway bill copy is filed in the both outgoing in case package is sent out of VME, also in Incoming file in case we receive courier’s packages.
Ensure that all deliveries made at the reception either personal or official are forwarded to the concerned person or department.

Administration:

1. Arrange & follow-up flight booking request of all employees with the approved travel agency. Ensure that all approved request are issued with LPO. For control purpose, all air tickets should be forwarded to HR except for ticket intended for GM’s business travel, which can be forwarded directly to the GM.
2. Arrange, follow-up or cancel hotel reservation as requested by guest or instruction from the manager. If room charges has to be paid by Valmont request approval from Finance manager on PO. Cancellation of reservation has to be done 24 hours before the date of reservation to avoid one-day surcharges by the hotel.
Make an effort to build and maintain business relationship with corporate hotel contacts and reservation managers. Maintain a list of hotel contacts / business cards and hotel rates comparison. Maintain a file of all hotel reservations/communications.

3. Assist the GM & other personal if they request help, as scan documents, send faxes, letters to prepare for GM….

4. Arrange Training for Valley Workshop Groups, and other Groups with follow up of their hotels bookings and all arrangements

HR Administration
5. Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
6. Maintains employee confidence and protects operations by keeping human resource information confidential.
7. Maintains quality service by following organization standards.
8. Maintains technical knowledge by attending educational workshops; reviewing publications.
9. Contributes to team effort by accomplishing related results as needed.
10. Substantiates applicants' skills by administering and scoring tests.
11. Schedules examinations by coordinating appointments.
12. Welcomes new employees to the organization by conducting orientation.
13. Provides payroll information by collecting time and attendance records.
14. Submits employee data reports by assembling, preparing, and analyzing data.
15. Maintains employee information by entering and updating employment and status-change data.
Safety Coordinator:

1. Steps how to post the VO; Monthly, Quarterly and Yearly
Conduct safety orientation with new employee. Prepare & review training materials to ensure that it is in accordance with the standard guidelines set by corporate office.

2. Update SBO monthly planner. Follow-up with each member, status of action taken; what has been completed, for action and pending. Ensure that updated SBO planner is communicated to the safety committee either by monthly, quarterly thru email or meeting.
3. Ensure that before the 14th of the month following the next quarter, the corporate safety report is updated & data posted in the VO site. Prior to posting data to VO site, ensure that all related files both soft and hard are updated and maintained. Link to site

4. Attend weekly meeting with factory employees. Note down all safety issues, suggestions and make efforts to coordinate and communicate back to the employees. And make photos of Safety Issues at the Factory.
5. Make efforts to encourage employees to report all incidents. Follow-up with supervisor written reports and remedial action being implemented.
6. Schedule GM & department managers to conduct quarterly safety tour. Prior to safety tour, make sure that forms needed and summary of the last safety tour results are put together in the safety leadership folder.
7. Consolidate/Collect tour folders from safety leaders and prepare tour results summary. Make efforts to circulate tour summary result to the safety committee for their review, info & action if necessary.

8. Initiate or submit safety-training plan for the year to GM or safety committee for review and approval. Initiate/conduct training. Prepare training materials such as presentation and handouts. Coordinate with managers the training schedule & availability of staff to attend the training. Ensure that training plan is followed or completed.
9. Outline and prepare SBO (Safety by Objectives) plan as per the guideline received from corporate office. Ensure that Safety committee has a copy of the SBO guidelines and model. It is necessary to work with managers, superiors and team leaders to outline and establish safety plan or activities. Consolidate safety SBO plan from manager and prepare draft SBO. Review SBO draft plan with Safety Committee. Finalize preparation of SBO plan. Submit the same SBO Plan to GM for final review and signature of all department managers concerned. Once plan is signed,
10. Review emergency plan with GM once a year for modification or update:
11. Plan or propose program development and safety performance improvement to the safety committee.
12. Follow-up safety reports from the supervisor and team leaders.
13. Ensure that all safety related activities, reports, messages; programs are properly coordinated and well attended.

Additional tasks:
1. Prepare clearance documents for all materials to be galvanized. Ensure that clearance documents is prepared on the same day the request is received;
2. Prepare summary of all temporary custom receipt.
3. Prepare for Exhibition in UAE and Middle East

From May 2009 up to February 2010.
International Guest Supplies
Logistics Supervisor.
Job Description
• Sales Order Processing.
• Scheduling On Time/In Full, Dispatches (OTIF).
• Coordinate with all Service Providers (Freight, Transport.. Agents)
• Coordinate for all Customs formalities (Import, Export Bills).
• Compiling all shipping documents from various sources.
• Dispatch of shipping documents as per customers instructions.
• Coordinate with the freight forwarders for shipments (Air/Sea/Road) and prepare all the
• Related documents.
• Generates ATA and Customs documentation
• Co-ordinate with Operations Manager on the Customs Bill processed
• Maintenance of ATA Bills and Reporting Discrepancy to Customs and providing updates to Operations Manager accordingly
• Handling Dubai Customs Issues
• Co-ordination with warehouse
• Customer service
• Arranging all relevant shipping documents and sending them appropriately either to the bank or to the customer for payment purposes / clearing the shipment from the port of destination. (Covering Letter either to bank or customer, Bill of Exchange, Bill Of Lading, COO, Packing lists, Typing of Insurance form when required)
• Prepare Documentation for DGR/ Non DGR shipments.
• Arrange various documents required for Local Import (Duty Paid or Duty Exempted),
• Export and Free Zone internal Transfers.
• Handling all L/C related shipments and preparing documents according to the UCCP standards.

From March 2008 up to May 2009.
UAE ENTERPRISES GROUP.
Professional Secretary/Executive Assistant/Administrative Assistant/ Receptionist.
Job Description
 Entirely responsibility of customer service
 Handling Telephone calls, Emails & Fax
 Solely responsible for receiving telephone queries from the customers and passing on the same to the concerned Sales Head
 Assisting in preparing Minutes of the Meetings
 Coordinating / Arranging for the Board Meetings or External meeting for the relevant infrastructure
 Coordinating with the sales staff regarding the complaints / queries
 Greeting / Meeting guests. Fixing appointments with the Senior Staff
 Responsible for send / receiving official email on behalf of the company / Managers
 Responsible of drafting and typing IOMs in both Arabic and English languages
 Taking care of stationery purchases / negotiation on the same.
Self Initiatives taken and appreciations received on the same for :
 Setting up the communication system in office
 Coordinated and effectively got the EPABX installed in the office
 Worked out on cost saving and made
o Fax connected to computer
o Cancellation of unused sim cards before expiry
 Assisted Accounts Dept for scrutinising telephone / fax bills and
 Made different proposals to the management for cost saving and appreciations received for the same.
From September 2007 till February 2008.
DUBAI FESTIVAL CITY
Berthing Controller & Receptionist
Dubai Festival Marina
JOB DESCRIPTION
RESPONSIBLE TO: The Marina Manager or Berthing Manager / Senior Berthing Master
GENERAL DESCRIPTION
As Receptionist, responsible for providing customers with information and assistance in an efficient, pleasant and positive way.
DUTIES
- General reception procedures such as filing, post, email, photocopying and
telephone enquiries.
- Dealing with customer requests and documentation.
- Keeping the reception area, the notice boards, furniture etc. clean and tidy.
- Relay messages and carrying documents around the marina.
- Entering and retrieving data from the PC marina management system.
- Complying with the Company’s Health & Safety Policy and other
procedures and guidelines.
- Complying with marina regulations regarding dress codes and expected
modes of behaviour. At all times offering a services to customers so as to
enhance the reputation of the marina.

From February2004 September 2007.
UNITED GROUP FOR TRADE& INDUSTRY
UNITED TRANS FORWARDING CO.
Operations Executive .
Job description:
 Handle / routing orders received from clients & arrange for shipping procedures with overseas branches & stations within the Fracht network
 Trace flights arrivals with airlines
 Day to day problem solving with customs brokers in the door to door cases
 Supervising 10 Operations executives
 Working on a wide scale in operating import & export routing orders/shipments through our foreign shipping agents
 Monitoring daily custom clearance procedures with customs brokers
 Reviewing & checking attendance for the division employees & preparing a monthly overtime report

From October2003 till February 2004.
EGYXPRESS THE EGYPTAIN EXPORT & FORWARDING CO.
SALES Executive.

From March 2003 till June 2003.
Sina General Supplies, Cairo , Egypt .
Executive-Secretary
Job description:
- Managing day to day secretarial work reporting to the Costing & Inventory Control Division Head
- Managing all administartive responsibilities i.e meetings organization, hotels reservations & air tickets booking, Petit Cash
- Reviewing & checking attendance for the division employees & preparing a monthly overtime report

 From June 2002 till October 2002.
JW.Marriott, Mirage City, Cairo , Egypt .
Life Guard & Swimming Trainer.

From May 1999 till September 2001
Nasr City Club,
El-Zohour Club,
El-Ghaba Club, Cairo, Egypt.
Life Guard & Swimming Trainer

Last Resume Update May 4, 2019
Address Dubai, United Arab Emirates
E-mail rania_eldidi@yahoo.com
Phone Number +971501042052

Contact Candidate