DATES FROM 2ND JANUARY 2013 – TO 15TH FEB 2016
WAITER, HOTEL MOUNTAIN (P) LTD, KANTIPATH, KATHMANDU, NEPAL For Reference: 97762806893
Duties and responsibilities
• Providing excellent customer service to ensure satisfaction.
• Taking customer orders and delivering food and beverages in a timely fashion.
• Make menu recommendations or sharing additional information upon a request as well as up selling the products.
• Check products for quality and correct any problems.
• Working as a team with kitchen and other staffs.
• Following all relevant health department rules and regulations and all customers service guidelines.

DATES FROM 16TH OCTOBER 2016 – TO 18TH AUGUST 2018
WAITER + CASHIER, KABABS & KURRIES RESTAURANT, AL MUNEERA ,AL RAHA BEACH, ABU DHABI, BRANCH OF THE ROYAL ORCHID GROUP For Reference: 025526900
Duties and responsibilities
• Greeting the customers when they check in or out and presenting the menu.
• Checking products, aligning the tables with the correct set up.
• Up selling the products and selling the alternative foods in the case of unavailable.
• Handling phone calls, problems and correcting it with the customer’s satisfaction.
• Mentioning all the activities like Daily special, duty allocation, issues, and sale target on the Log book in a daily basis.
• Taking orders from the guest from dining as well as on delivery and take away.
• Accepting the online deliveries (Zomato, Talabat, Food on click, Eat easily, etc.)
• Receiving all the payments from delivery and Dining and making appropriate banking of the sale.
• Reporting time to time information to the seniors as well as performing as a team with whole staff.

DATES FROM 22ND OCTOBER 2018 – TO TILL THIS DATE
WAITER, TOMATO & BASILICO AUTHENTIC ITALIAN RESTAURANT, JUMEIRAH LAKES TOWERS, CLUSTER I, PLATINUM TOWER, DUBAI, UAE For Reference: 043333242
Duties and responsibilities
• Welcoming the customers and take them to the table.
• Presenting menu, suggesting the food and beverages as well as upselling the food and beverages by taking order from customers.
• Handling phone calls, problems and correcting it with the customer’s satisfaction.
• Taking orders from the guest from dining as well as on delivery and take away.
• Accepting the online deliveries.
• Receiving all the payments from delivery and Dining and making appropriate banking of the sale.
• Reporting time to time information to the seniors as well as performing as a team with whole staff.