 Proactive leader with 15 years of experience in Sales & Marketing, Business Expansion, Planning, Techno-Commercial Operations, Key Account Management and Channel Sales across Oil and Gas, Marine, Chemical & Construction Industries.
 Presently serving Gates E & S LLC. as Sales Manager.
 A technical Sales & Marketing professional combining technical knowledge with sales skills.
 Secured and executed major service project orders from VIP/Key client in Oil & Gas and marine sector including but not limited to Dubai Drydocks, Lamprell, Weatherford, KCA Deutag, J R McDermott, Shelf Drilling, DEWA and Seadrill in last 12 years for service jobs in Hydraulic system overhauling, oil filtration, supply, installation, Pressure testing and flushing of tubes/pipes, Hydro jetting – Rental and service job for paint removal and cleaning.
 Experience in charting out sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms.
 Adept in managing activities pertaining to negotiating / finalization of deals (techno commercial) for smooth execution of sales & order processing as well as providing technical service support to clients and resolving their issues / concerns.
 Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business.
 Acquires and applies professional/technical knowledge, skills, experience, and judgment to accomplish results, serve customers better and contribute to the organisation’s intellectual capital.

PROFICIENCY FORTE
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Strategic Management: Formulating business plan for overall development & accomplishment of top and bottom-line profitability. Handling overall business operations for conceptualizing & implementing sound business strategies for accomplishment of sales targets. Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales & marketing strategies.

Sales / Business Development: Developing new clients and negotiating with them for securing profitable business. Forecasting sales targets and executing them in a given time frame thus enhancing clientele. Giving products demonstration/presentations to clients for securing profitable business. Organising promotional programs & participating in exhibitions for greater brand visibility.

Techno-commercial Operations: Preparing technical & commercial proposals along with handling tender/ contract / billing related formalities & documentation. Preparing technical specifications & scope, deliverables, estimates, billing schedules, evaluation of quotes & placement of orders. Interpreting contractual obligations & rights and evaluation of technical / financial problems, etc.

Client Relationship Management: Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms. Identifying improvement areas & implementing measures to maximise customer satisfaction levels. Building and maintaining healthy business relations with high net worth and corporate clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.

Team Supervision: Monitoring, recruiting, training & motivating the manpower & ensuring quality deliverables in the market. Providing direction to the sales team for ensuring optimum performance and enhancing their professional and soft skills. Analysing the performance of team members and assigning them targets on regular basis.